Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Karlos (Kody) Kodell Suarez

Burneyville,Oklahoma

Summary

Tenured Manager in the retail operations environment shifting my career path toward a long-term position with growing organization. I am a friendly, loyal, and dedicated individual with ambition to succeed in any given environment. Looking to apply these skills, continue to foster collaborative learning for my future, and demonstrate ability to add more value and contribute to organization's success.

Overview

15
15
years of professional experience

Work History

Farm Management

Rhoades Farm And Ranch
05.2019 - Current
  • Supervise and perform daily farm operations in preparation of upcoming harvest
  • Planting, fertilizing, insecticide control and maintaining crops
  • Operate several different types of machinery, including tractors, irrigation equipment, round and square baling and harvesters, to carry out responsibilities of role
  • Assist in birth deliveries with farm animals, which may require administering proper medication to help animal push newborn along
  • Herd 400 or more cattle weekly to take them to nearby pasture for grazing; maintain vigilant eye to make sure none of the animals wander off

Detention Officer

Love County Sheriff's Office
10.2019 - 02.2020
  • Booking and releasing Inmates - Interviewing inmate and completing booking process using proprietary software for offender management
  • Inmate Medication Distribution - Distributing and logging medications taken by inmates being housed
  • Incident Reports - Completing incident reports for various events that could occur at jail
  • Manage Jail Tower - Monitoring activity in pods via tower view and cameras as well as provide assistance via intercom system to staff and inmates

Manager

Academy Sports & Outdoor's
03.2014 - 05.2019
  • Responsible for securing building and all assets of Academy; responsible for implementing all LP and merchandising guidelines specific to department
  • Monitor and enforce company policies, procedures, and safety rules
  • Perform store opening and store closing procedures as needed
  • Ensure standards for quality, customer service, and safety are met
  • Manage departmental staffing issues: interviews potential staff; suggests pay increases, conducts performance reviews
  • Training and Development of all assistants to ensure their confidently able to perform job responsibilities and be promoted to Managers
  • Monitor expenses ensuring that store operates within budget, emphasis on allocation of payroll hours by creating associate schedules based on business needs
  • Professionally inform customers when NICS check indicates transfer of firearm should not be made, but that it does not provide reason for denial
  • Ensure all firearms are received, transferred, and disposed in compliance with state and federal laws, company procedures and company guidelines
  • Participate in walks with Regional Vice President, District Manager, Store Director
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customer

General Manager

Love's Travel Stops
12.2008 - 02.2013
  • Handle customer service complaints and take appropriate action to resolves them
  • Train and develop team members, all hiring and termination procedures
  • Timely evaluations on entire staff
  • Recruit, qualify, select, hire and develop effective and engaged team members are confidently able to perform and be promoted
  • Provide direction and guidance to all employees (10-20)
  • Monthly audits to ensure company standards
  • Loss prevention involvement with daily video reviews
  • Daily video review with team members on their scheduled shifts
  • Maintain personal work schedule requirements
  • Follow all company policies, procedures, and operational standards
  • Deposit funds to company's bank account at financial institution's night drop box or go inside as soon as financial institution is open for business
  • Maximize Restaurant Concept profitable revenue growth.

Education

High School Diploma -

Marlow High School
Marlow, Oklahoma
05.2007

Skills

  • Problem Solving
  • Operations Management
  • Cross-functional Coordination
  • Training and Development
  • Customer Service
  • Staff Supervision
  • Loss Prevention

Accomplishments

  • Academy Sports & Outdoors, I attended their Manager University. An 8 week course taken in Houston, Texas. I Received an official Diploma for graduating the course.
  • Founders Awards with Love's Travel Stops as one of the Nation's General Managers recognized with the Founders Award, I was the youngest of the award winners in the history of the company at just 22 years old.
  • I have also learned the responsibilities of Reserve Deputies in multiple counties.
  • CPR certified
  • Oklahoma State Bureau Of Investigation fingerprinting certification

References

References available on request

Timeline

Detention Officer

Love County Sheriff's Office
10.2019 - 02.2020

Farm Management

Rhoades Farm And Ranch
05.2019 - Current

Manager

Academy Sports & Outdoor's
03.2014 - 05.2019

General Manager

Love's Travel Stops
12.2008 - 02.2013

High School Diploma -

Marlow High School

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Karlos (Kody) Kodell Suarez