Summary
Overview
Work History
Education
Skills
Commendationsawards
Certification
Timeline
Generic

KARL R. BANDOW

Jackson,Wisconsin

Summary

Enthusiastic and self-sufficient Training Specialist with over 4 years of experience designing and delivering effective training programs in the Talent Management System. Strong problem-solving skills and a track record of successfully resolving complex technical issues. Highly adaptable to evolving environments and quick to learn and implement new technologies. Skilled in systems administration and learning development. Experienced in project management, process improvement, and technical training. Strong collaboration and communication skills. Committed to delivering reliable and efficient TMS solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Training Specialist

Clement J. Zablocki VA Medical Center
06.2020 - Current
  • Develops and implements the Talent Management System (TMS) at the Milwaukee, V12, and V12CCC domains
  • Addresses employee needs by creating an education plan, targeting identified deficiencies
  • Identifies specialties within the hospital where continuing education is required or desirable
  • Develops and creates TMS items, curricula, and surveys for MIW customers
  • Runs reports for leadership of various departments on percentages of staff completing training, courses completed by an individual, individual learning plans, TMS accounts due to sunset, etc
  • Identifies the most effective training method appropriate to the subject matter and audience
  • Serves as a resource for supervisors when developing and implementing Personal Improvement Plans (PIPs) and Personal Development Plans (PDPs)
  • For local and VISN-level CoP calls, prepare agendas and logistics for meetings when scheduled to host
  • Together with employees, sets goals and makes plans to achieve those goals
  • Conducts relevant research activities to obtain the information requested by customers
  • Restores disabled TMS accounts, sunsets accounts, and validates new TMS accounts
  • Transfers TMS accounts into the Milwaukee TMS Domain and handles transfers for all of VISN 12
  • Assigns delegates to TMS supervisor accounts and provides proper training
  • Changes supervisors of employees, as requested, in TMS Profile Maintenance
  • Troubleshoots TMS log-in problems, as well as issues with VA items and curricula as employees, report them
  • Records learning upon item completion (proper proof required)
  • Works with local-level Integrated Project Teams (IPTs), collaborating with customers and stakeholders to ensure their needs are met with TMS content
  • Provides completion certificates to requesting employees or supervisors
  • Volunteered to become a VISN 12 Domain Manager, helping to manage the TMS accounts of approximately 28,000 staff
  • Tracking complete list of internal/external actions for the directorate to ensure all actions are completed in a timely fashion
  • To ensure total completion of the HRO Baseline course for 1,243 local staff and supervisors, run periodic item completion status reports for the director’s office and directly email all managers with staff still due
  • If required, provide an excel spreadsheet to managers to track completions
  • The result is over 90% of hospital staff will have completed the HRO Baseline training by the due date
  • Analyzing requests for information for the assigned directorate to include time-sensitive requests, special projects, or special reports
  • Analyze the best method of assigning TMS courses based upon the number of staff required to take it and then proceed with creating the project by established deadlines
  • Works independently on projects and consults subject matter experts to ensure all needs are being met
  • Most significant project to date is the assignment of Basic Life Saving (BLS RQI) to staff within the Milwaukee domain, requiring the creation of an Assignment Profile to track the assignment to individual areas of the hospital properly
  • So far, the Assignment Profile has 82 established rules, each of those rules containing specific job position IDs and Organization IDs
  • The result is that particular staff, 1,531 so far, are receiving the proper course on a recurring basis
  • Participated in three User Acceptance Tests (UAT)
  • Select group of users are provided a script to run through, testing changes to the operation of TMS to ensure they function as needed
  • When items fail, they are noted on script and brought to attention of UAT coordinator/s.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
  • Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Streamlined onboarding process for new hires, resulting in reduced time to productivity.
  • Built strong relationships with internal stakeholders by consistently delivering high-quality service and support on system-related matters.
  • Led training sessions on new software applications, empowering employees to utilize technology effectively in their daily tasks.
  • Conducted thorough needs assessments for individual departments to tailor training solutions accordingly.
  • Optimized existing e-learning courses by incorporating interactive multimedia elements to enhance user experience.

Training Technician

Clement J. Zablocki VA Medical Center
02.2020 - 06.2020

Environmental Management Supervisor

Clement J. Zablocki VA Medical Center
04.2016 - 02.2020

Environmental Management Housekeeper

Clement J. Zablocki VA Medical Center
07.2015 - 04.2016

Intelligence Analyst

United States Air Force
09.2006 - 02.2015
  • Research solutions to problems with administrative operations based on studies, surveys, or individual interviews
  • Tracked various types of base attacks at major airbases in the middle east to update aircrew on information such as patterns, threats to avoid, times of day that were clear for landing and takeoff, etc
  • Information was compiled from direct interviews with staff in-country, reports sent out regularly, and periodic surveys of airfields
  • Oral and written presentations were provided to leadership based on the data that was compiled
  • Analyzing requests for information for the assigned directorate to include time-sensitive requests, special projects, or special reports
  • While on the USTRANSCOM Watch Desk team, collected data on various theaters of operation concerning time-sensitive events impacting airbases and flight operations around the world
  • Then provided daily intelligence read books with this information to local leadership and all the way up to the White House Situation Room
  • We would conduct in-house qualitative and quantitative analysis to ensure the most vital intelligence was being disseminated
  • If there were follow-up requests from any of the Generals and Commanders, we would provide that information to them with a quick turnaround time
  • Developed and implemented a digital intelligence read book to replace binders requiring daily reams of paper
  • Reduced waste and expedited the delivery process to Headquarters TRANSCOM leadership.

Education

Bachelor of Science - Health Services Administration

Upper Iowa University
Milwaukee, WI
01.2021

High School Diploma -

Port Washington High School
Port Washington, WI
06.2006

Skills

  • Knowledge of staff management principles and practices
  • Practical understanding of the educational process and adult learning
  • Learning Management Systems
  • E-Learning Platforms
  • Training Program Development
  • Training Program Design
  • Coaching and Mentoring
  • Learning Analytics
  • Content Development

Commendationsawards

  • Received Veterans Affairs I CARE Award 13 January 2016. Recognized for attention to detail, professionalism, and going above and beyond the standards.
  • Honored recipient of the Joint Services Achievement Medal and an impressive three Air Force Achievement Medals for far exceeding standard expectations and striving for ever-increasing excellence at every installation assigned.

Certification

PMDB Instructor

Timeline

Training Specialist

Clement J. Zablocki VA Medical Center
06.2020 - Current

Training Technician

Clement J. Zablocki VA Medical Center
02.2020 - 06.2020

Environmental Management Supervisor

Clement J. Zablocki VA Medical Center
04.2016 - 02.2020

Environmental Management Housekeeper

Clement J. Zablocki VA Medical Center
07.2015 - 04.2016

Intelligence Analyst

United States Air Force
09.2006 - 02.2015

Bachelor of Science - Health Services Administration

Upper Iowa University

High School Diploma -

Port Washington High School

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KARL R. BANDOW