Karly Lovelace
Sales And Operations Specialist
Garland,Texas
Summary
Sales and operations professional with experience in the retail and marketing sectors, as well as a background in personal volunteer work. Driven to make a significant impact on companies. Dedication to improvement and meticulous attention to detail allows for organization and delivery of high-quality results. Naturally curious mindset and passion for helping people. I strive to put my best foot forward to ensure success in all undertakings.
Overview
17
17
years of professional experience
18
18
years of post-secondary education
Work History
Sales Associate
Village Baking Company
8 2023 - Current
- Assist in daily store operations, including cash handling and customer transactions
- Maintain product displays, ensuring the bakery is well-stocked, clean, and organized
- Educate customers on bakery products and seasonal offerings to enhance their experience
- Collaborate with the team to fulfill special orders and meet customer needs for events
- Monitor inventory levels and place orders to ensure continuous product availability
- Provide exceptional customer service, addressing inquiries and resolving complaints promptly
- Promote new and seasonal products, contributing to achieving sales goals.
Shift Lead
Emporium Pies
2022.07 - 2023.05
- Oversee daily operations and manage team of employees
- Train new employees on company policies and procedures
- Monitor inventory levels and ensure customer demands are met
- Provide exceptional customer service and handle inquiries and complaints
- Collaborate with management team on marketing strategies and promotions.
Auction Manager
MaxSold
2019.06 - 2022.06
- Managed team of auction professionals
- Created schedules for employees based on needs of company
- Maintained database of incoming and outgoing auction items
- Interfaced with clients in high pressure fast paced environment
- Organized items into specific lots and categories
- Efficiently measured and identified lots based on item structure
- Professionally photographed and accurately described items for listing using MaxSold mobile app
- Managed flow of potential buyers in safe and orderly manner during item pickup
- Work with management team to further improve processes, identify areas of improvement, and maintain deployment of new procedures.
Nanny
Private Family
2015.05 - 2020.11
- Supervised two boys after school and during the summer
- Picked them up from school and took them to and from various activities
- Cooked meals, helped with homework, and scheduled/monitored playdates.
Inventory Associate
RGIS
2015.04 - 2015.05
- Counted inventory for warehouses using a personal scanning tool
- Tracked inventory at multiple locations
- Worked independently and efficiently.
Snowmaker
Purgatory Ski Resort
2014.09 - 2015.03
- Worked with a team to ensure guest safety and enjoyment
- Connected snow machines to pumps and tested for proper function
- Operated a snow ski and adjusted snow machines for correct functionality
- Monitored pressure gauges and communicated readings to lead pump operator.
Program Supervisor
Aquafit
2014.05 - 2014.08
- Managed scheduling of various swimming programs throughout the day/week/month
- Oversaw and held multiple classes every day
- Maintained cohesion of classes through leadership of children and parents
- Accurately taught children how to swim and assisted parents with tips to help their kids with techniques at home
- Constantly interfaced with parents to ensure satisfaction and assist with any questions they may have had
- Held private lessons with kids/parents when necessary
- Ensured one on one lessons were specially catered to each child depending on their swimming deficiencies.
Crew Member
Keller's Burger Joint
2014.03 - 2014.07
- Delivered high levels of customer service across various responsibilities
- Took customer orders and payments at the register
- Cleaned the restaurant during and after business hours to ensure satisfaction
- Assisted unsatisfied customers by actively listening and resolving issues.
Client Relations and Event Coordinator
JW Speakers Agency
2013.04 - 2014.03
- Consistently and accurately supported company sales initiatives
- Maintained client satisfaction through excellent communication
- Continuously met and exceeded sales metrics
- Worked closely with clients to ensure their needs were met
- Developed CRM processes and ensured consistency across all internal systems
- Further enhanced efficiency by improving operational processes
- Ensured proper product presentation setup
- Traveled to client locations to ensure proper setup and finalize sales.
Blue Moon
2008.07
- Sales associate at a small boutique
- Ran the shop as the sole employee during business hours
- Assisted customers in making purchases and secured sales for indecisive buyers.
Church Camp Hilltop
2012.07
- Camp counselor for 11-13 year-old girls
- Supervised and led a team of 10 campers in activities and events.
Fort Elliott Elementary
2009.06 - 2009.08
- Performed maintenance and updates to the school building
- Operated an industrial-sized carpet cleaner
- Used chemical peels to remove old paint, then painted floors and lockers.
Housekeeper
2007.08 - 2012.04
- Performed various housekeeping duties, including lawn care.
Education
Current - Ultrasound
Dallas College Sonography Program
Dallas, TX 2023.01 - Current
B.S. in Psychology -
Wayland Baptist University
Plainview, TX 2010.08 - 2013.03
High School Diploma -
Fort Elliott High School
Briscoe, TX 2010.05 - 2024.05
Skills
Microsoft Windows
Microsoft Office/365
Excel
Google Workspace/GSuite
Data Entry
Slack/Skype/Teams
LastPass
Sharefile
Zoom
CRM
DocuSign/eSignature
Problem-Solving
Multitasking
Oddjobs
- Blue Moon, Mobeetie, TX, 07/01/08, Sales associate at a small boutique, Ran the shop as the sole employee during business hours, Assisted customers in making purchases and secured sales for indecisive buyers
- Church Camp Hilltop, Nacogdoches, TX, 07/01/12, Camp counselor for 11-13 year-old girls, Supervised and led a team of 10 campers in activities and events
- Fort Elliott Elementary, Mobeetie, TX, 06/01/09 - 08/01/09, Performed maintenance and updates to the school building, Operated an industrial-sized carpet cleaner, Used chemical peels to remove old paint, then painted floors and lockers
- Housekeeper, Shamrock/Plainview, TX, 08/01/07 - 04/01/12, Performed various housekeeping duties, including lawn care
Volunteer Experience
- Mobeetie Fire Department, Fundraiser Assistant
- Church Camp Hilltop, Camp Counselor
- Nanny, Assisting low-income families with childcare
Timeline
Current - Ultrasound
Dallas College Sonography Program
2023.01 - Current
Shift Lead
Emporium Pies
2022.07 - 2023.05
Auction Manager
MaxSold
2019.06 - 2022.06
Nanny
Private Family
2015.05 - 2020.11
Inventory Associate
RGIS
2015.04 - 2015.05
Snowmaker
Purgatory Ski Resort
2014.09 - 2015.03
Program Supervisor
Aquafit
2014.05 - 2014.08
Crew Member
Keller's Burger Joint
2014.03 - 2014.07
Client Relations and Event Coordinator
JW Speakers Agency
2013.04 - 2014.03
Church Camp Hilltop
2012.07
B.S. in Psychology -
Wayland Baptist University
2010.08 - 2013.03
High School Diploma -
Fort Elliott High School
2010.05 - 2024.05
Fort Elliott Elementary
2009.06 - 2009.08
Blue Moon
2008.07
Housekeeper
2007.08 - 2012.04
Sales Associate
Village Baking Company
8 2023 - Current
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