Karly Mier
Conroe
Summary
Strategic and results-driven Identity and Access Management (IAM) professional with over a decade of experience leading IAM initiatives, optimizing user lifecycle processes, and delivering compliant, secure access solutions across enterprise environments. Proven ability to lead cross-functional teams, mentor technical staff, and oversee the successful delivery of IAM projects from inception to implementation. Adept at RBAC policy design, risk mitigation, and automation of provisioning processes to reduce manual workloads and improve compliance. Deep expertise in SailPoint, CyberArk, ServiceNow, Active Directory, PowerShell, and project tools such as Jira. Known for driving process improvements, collaborating across teams, and aligning security initiatives with business goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior IAM Analyst III
Sharp Healthcare
11.2022 - Current
- Led multiple IAM initiatives and project teams (2-5 members), providing mentorship and ensuring deliverables met scope, timeline, and quality expectations.
- Performed Business Role Analysis to support the standardization of RBAC policies across enterprise systems.
- Oversaw end-to-end onboarding, offboarding, and user change processes to improve operational efficiency and accuracy.
- Collaborated with application owners and IT to automate provisioning workflows and reduce manual tasks through SailPoint integrations.
- Created and maintained technical and business documentation for IAM tools and policies, improving training and audit readiness.
- Leveraged Jira and Ivanti to manage project tasks, track milestones, and ensure successful delivery of IAM enhancements.
- Conducted security reviews and access audits to ensure SOX compliance and enforce policy-based access controls.
- Acted as a liaison between compliance, audit, and IT teams to align IAM strategies with organizational goals.
IAM Analyst III
CHOC Hospital
10.2020 - 11.2022
- Mentored junior team members, supporting their transition into senior-level IAM roles.
- Optimized identity workflows to align with business needs, improving efficiency and reducing errors.
- Led multiple IAM projects, achieving time and cost savings through automation and strategic enhancements.
- Managed access reviews and enforcement of least privilege access policies.
- Maintained high-volume ServiceNow queue, resolving incidents within SLA guidelines.
- Earned CIAM certification, demonstrating professional growth and leadership.
Senior IAM Analyst III
Sharp Healthcare
06.2020 - 10.2020
- Contributed to Workday and SailPoint implementation roadmap, enhancing IAM functionality.
- Conducted Exchange Online troubleshooting and mailbox configuration.
- Executed full Active Directory cleanup in preparation for enterprise IAM rollout.
- Performed privileged account access reviews (PAM).
Sr. IAM Analyst / IAM Team Lead / IAM Supervisor
Pacific Life Insurance Company
08.2015 - 06.2020
- Led an IAM team of five people supporting five business divisions, ensuring operational compliance and alignment.
- Acted as IAM SME for Workday, SailPoint and CyberArk implementations.
- Created automated contractor re-authorization workflows to reduce risk and manual overhead.
- Oversaw Joiner/Mover/Leaver process for over 5,000 users, maintaining strict adherence to SLAs.
- Contributed to enterprise-wide Office 365 deployment and IAM alignment.
Security Administration Analyst
Corinthian College
03.2009 - 01.2010
- Managed IAM activities, including provisioning workflows and compliance tracking.
- Maintained ServiceNow ticket queue for identity operations.
- Supported access audits and security process improvement initiatives.
Access Management Administrator
Swedish Medical Center
09.2005 - 06.2008
- Provisioned and deprovisioned access for new hires, transfers, and terminations.
- Resolved identity-related incidents promptly, ensuring continuous operations.
- Participated in IAM system upgrades and 24/7 on-call support.
IT Security Analyst
WFS Financial
02.2005 - 06.2005
- Managed IAM ticket workflows and configured security settings for new applications.
- Provided support for system rollouts and maintained system integrity through strong access controls.
- Provided 24/7 call support for all IAM related after-hours issues.
- Ran weekly, quarterly, and annual audits and remediation efforts to ensure security compliance.
Skills
- Identity Lifecycle Management
- Role-Based Access Control (RBAC)
- User Provisioning & Deprovisioning
- Automation & Workflow Optimization
- IAM Governance & Compliance (SOX, HIPAA)
- Risk Assessment & Mitigation
- Project Management & Coordination
- Stakeholder Engagement & Training
- Technical Documentation
- Access Reviews & Audits
- Tools: SailPoint, CyberArk, ServiceNow, Active Directory, Microsoft Entra Admin Center, PowerShell & Jira
Certification
- Certified Identity and Access Manager (CIAM)
- SailPoint IIQ Administration
- Active Directory & PowerShell Scripting
- CyberArk Certified Trustee
Timeline
Senior IAM Analyst III
Sharp Healthcare
11.2022 - Current
IAM Analyst III
CHOC Hospital
10.2020 - 11.2022
Senior IAM Analyst III
Sharp Healthcare
06.2020 - 10.2020
Sr. IAM Analyst / IAM Team Lead / IAM Supervisor
Pacific Life Insurance Company
08.2015 - 06.2020
Security Administration Analyst
Corinthian College
03.2009 - 01.2010
Access Management Administrator
Swedish Medical Center
09.2005 - 06.2008
IT Security Analyst
WFS Financial
02.2005 - 06.2005
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