Karly Paganucci
San Mateo,CA
Summary
Polite and accommodating front desk receptionist bringing three years of experience in hospitality settings. Knowledgeable about handling reservations and accounting functions with little oversight.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Joshua Froerer DDS.
Burlingame, CA
07.2023 - Current
- Maintained an organized reception area and ensured that all patients were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of patient information and insurance.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for patients
- Received incoming calls and coordinated with staff to fulfill patient’s needs.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Front Desk Receptionist
European Wax Center
Foster City, CA
09.2022 - 06.2023
- Greeted customers warmly and made them feel welcome.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Effectively sold products to customers based on their skin type
Temporary Administrative Employee
Stansbury Staffing
San Mateo, CA
07.2022 - 08.2022
- Organized office space, including ordering supplies, setting up equipment, and ensuring cleanliness of work area.
- Collaborated with management to develop strategies for improving efficiency in the workplace.
- Answered incoming calls and directed them to the appropriate department or individual.
Front Desk Receptionist
Les Amis Salon et Spa
San Mateo, CA
07.2021 - 07.2022
- Ensured that all salon supplies were stocked and ordered additional items when needed.
- Processed payments for services rendered using cash register system.
- Scheduled appointments using an online booking system.
- Managed incoming calls from potential clients inquiring about services offered by the salon.
- Provided information regarding services, prices, and appointment scheduling.
- Performed light housekeeping duties such as cleaning the bathroom, floors, dishes and doing laundry.
Education
High School Diploma -
College of San Mateo
San Mateo, CASkills
- Guest Relations
- Call Routing
- Customer Service
- Office Administration
Timeline
Front Desk Receptionist
Joshua Froerer DDS.
07.2023 - Current
Front Desk Receptionist
European Wax Center
09.2022 - 06.2023
Temporary Administrative Employee
Stansbury Staffing
07.2022 - 08.2022
Front Desk Receptionist
Les Amis Salon et Spa
07.2021 - 07.2022
High School Diploma -
College of San Mateo
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