Summary
Overview
Work History
Education
Skills
Timeline
KARLY PRITCHETT

KARLY PRITCHETT

Gunter,TX

Summary

Innovative and goal-oriented Management professional committed to Customer Success. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through building a trusted advisor relationship. Strong communicator, detail oriented, excellent problem solver, extremely organized with a passion to learn and willingness to take added responsibility.

Overview

10
10
years of professional experience

Work History

Senior Strategic Impact Manager Remote

BookNook
San Fransisco , TX
05.2021 - Current
  • Manage private funding for student and charter school literacy solutions
  • Responsible for deepening relationships, ensuring annual renewals, and increasing revenue upsells
  • Cross Collaboration with Sales, Implementation and Marketing department to properly execute outreach and development of account
  • Managed 116 key accounts with multi-million dollar portfolio
  • Provide multiple solutions to ensure clients needs are met and exceeded
  • Created and Built Customer Life Cycle Process for BookNook Impact Team
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Senior Account Manager

Eduphoria! Inc
Plano, TX
05.2019 - 05.2021
  • Increased client engagement
  • Responsible for deepening relationships, increasing product usage across departments, ensuring annual renewals, and increasing revenue through add-ons and upsells
  • Oversaw upwards of 250 accounts
  • Collaboratively worked to tailor customer solutions and ensure clients’ needs are met
  • Assist client through length of customer lifecycle
  • Met and exceed revenue targets

Account Manager

Bluewater Learning
Richardson, TX
06.2017 - 05.2019
  • Developed role for Account Management within Bluewater
  • Oversee upwards of 40 accounts with specialty in managing renewing revenue clients
  • Selected to manage and grow specific area of company
  • Ensure timely and successful delivery of solutions according to customer needs and improve customer overall experience
  • Develop and maintain client relationships to foster ensured success of closing sales and continued growth of client account

4th Grade Reading and Writing Teacher- Team Lead

Frisco Independent School District, Curtsinger Elementary
Frisco, TX
08.2016 - 06.2017

4th Grade Reading and Writing Teacher- Team Lead

Cypress Fairbanks Independent School District, Lieder Elementary
08.2014 - 08.2016

6th Grade Teacher and 7th Grade Coach

Frisco Independent School District
Houston, TX
08.2012 - 06.2014

Education

Bachelor of Science - Education

Texas A&M University, College Station, TX
05.2011

Skills

  • Adaptability
  • Strong Communication and People Skills
  • Trusted Advisor
  • Finding Gaps and Delivering Solutions
  • Results Oriented

Timeline

Senior Strategic Impact Manager Remote - BookNook
05.2021 - Current
Senior Account Manager - Eduphoria! Inc
05.2019 - 05.2021
Account Manager - Bluewater Learning
06.2017 - 05.2019
4th Grade Reading and Writing Teacher- Team Lead - Frisco Independent School District, Curtsinger Elementary
08.2016 - 06.2017
4th Grade Reading and Writing Teacher- Team Lead - Cypress Fairbanks Independent School District, Lieder Elementary
08.2014 - 08.2016
6th Grade Teacher and 7th Grade Coach - Frisco Independent School District
08.2012 - 06.2014
Texas A&M University - Bachelor of Science, Education

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KARLY PRITCHETT