Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Karly Smith

Pittsboro,NC

Summary

Dynamic legal assistant with proven expertise at Mann, McGibney, & Jordan, PLLC, enhancing organizational efficiency and client communication. Skilled in document preparation and calendar management, I streamlined office procedures, significantly improving workflow. A fast learner, I fostered strong client relations, ensuring timely updates and exceptional service.


Communications professional with strong focus on administrative and clerical support in fast-paced environments. Skilled in managing legal documents, coordinating schedules, and maintaining confidentiality. Team-oriented, adaptable, and driven by results. Known for reliability and effective communication, ensuring smooth operations and client satisfaction.


Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Legal Assistant

Mann, McGibney, & Jordan, PLLC
05.2024 - Current
  • Managed attorney schedules, optimizing time management and meeting arrangements for efficiency.
  • Maintained client communication, building rapport and ensuring timely updates on case status.
  • Streamlined office procedures, improving workflow efficiency and document retrieval processes.
  • Trained new administrative staff on office protocols and software systems to enhance team performance.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
  • Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
  • Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
  • Increased productivity by anticipating attorney needs and providing proactive support in various administrative tasks.
  • Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
  • Enhanced client satisfaction with efficient scheduling and coordination of appointments, meetings, and conferences.
  • Contributed to effective team collaboration through excellent communication skills and adaptability in diverse working environments.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Completed data entry of legal documents into electronic filing systems.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Implemented office supply inventory system, reducing waste and maintaining adequate stock levels.
  • Trained new administrative staff on office procedures, fostering a collaborative team environment.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.

Bakery Manager

BakeLab
08.2023 - 05.2025
  • Supervised daily bakery operations to ensure product quality and adherence to safety standards.
  • Trained staff on best practices for baking techniques and equipment usage.
  • Managed inventory levels, reducing waste through efficient stock rotation methods.
  • Developed new recipes to enhance product offerings and meet customer preferences.
  • Engaged with customers to gather feedback, enhancing service quality and product satisfaction.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Maintained cleanliness and hygiene in bakery premises.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.

Disbursement/Legal Assistant Intern

Mann, McGibney, & Jordan, PLLC
05.2023 - 08.2023
  • Collaborated with team members to streamline workflow processes within the office.
  • Scheduled client meetings and coordinated communication between clients and legal staff.
  • Scanned, converted, and organized records into electronic format with consistent naming convention.
  • Expedited completion of routine tasks by implementing efficient administrative procedures such as scheduling appointments, managing calendars, and coordinating travel arrangements for attorneys.
  • Streamlined communication with clients and attorneys, ensuring timely responses to inquiries and requests for information.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed disbursement processes ensuring timely and accurate distribution of funds.
  • Ensured prompt resolution of discrepancies in invoice amounts, working collaboratively with suppliers to rectify billing issues as needed.
  • Maintain accurate records of transactions, improving data integrity and retrieval efficiency.
  • Collaborate with accounting team to reconcile discrepancies in financial reports and statements.
  • Scheduled and coordinated meetings between legal teams and clients.

Disbursement Intern

Mann, McGibney & Jordan, PLLC
05.2021 - 08.2021
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Sorted and searched files to access information for invoices
  • Gathered invoices, checks, and policy information to package and mail out

Education

Bachelor of Arts - Communications Public Relations

Campbell University
Buies Creek, NC
05-2024

High School Diploma -

Panther Creek High School
Cary, NC
06-2020

Skills

  • Fast learner
  • Scheduling/Planning
  • Microsoft office
  • Google Sheets
  • File organization
  • Adaptability
  • Calendar management
  • Client communication
  • Administrative support
  • Document preparation
  • Client relations
  • Document filing
  • Client support
  • Task prioritization
  • Office management
  • Organizational efficiency

Interests

  • Graphic Design
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I have a passion for photography and editing photos
  • Design and Build Websites
  • Personal Development and Self-Improvement
  • Learning from and observing others

Timeline

Legal Assistant

Mann, McGibney, & Jordan, PLLC
05.2024 - Current

Bakery Manager

BakeLab
08.2023 - 05.2025

Disbursement/Legal Assistant Intern

Mann, McGibney, & Jordan, PLLC
05.2023 - 08.2023

Disbursement Intern

Mann, McGibney & Jordan, PLLC
05.2021 - 08.2021

Bachelor of Arts - Communications Public Relations

Campbell University

High School Diploma -

Panther Creek High School

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Karly Smith