Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Karlyn Borden

Mechanicsville,VA

Summary

Experienced in animal care and customer service with a focus on dog well-being and facility safety. Strong team player recognized for adaptability and effective communication. Proven ability to manage front desk operations and create welcoming environments for customers. Passionate about enhancing visitor experiences through reliable service.

Overview

3
3
years of professional experience

Work History

Receptionist

Four Paws Pet Resort
03.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed front desk operations, ensuring efficient check-in and check-out processes for clients.
  • Assisted in maintaining a clean and organized reception area, enhancing client experience.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Administered daily care routines, including feeding, grooming, and exercising dogs.
  • Processed customer transactions efficiently using point-of-sale systems.

Hostess, Cashier

Roma Italian Restaurant
03.2024 - 02.2025
  • Greeted, answered phones, and seated guests promptly, ensuring a welcoming atmosphere.
  • Operated point of sale systems accurately, processing transactions efficiently to minimize wait times.
  • Delivered exceptional customer service in fast-paced environment.
  • Coordinated with kitchen staff to ensure timely food delivery and service quality.

Team Lead, Customer Service Attendant

Flagstop Car Wash
05.2022 - 03.2024
  • Mentored junior team members, enhancing their performance and professional development.
  • Responded to customer inquiries, ensuring clarity and satisfaction in all interactions.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Maintained cleanliness and organization of work area, improving overall efficiency.
  • Operated car wash equipment to deliver efficient service and maintain high cleanliness standards.
  • Trained new staff on proper procedures and safety protocols, ensuring adherence to company policies.

Education

High School Diploma -

Hanover High School
Mechanicsville, VA
06.2024

Associates Degree - Criminal Justice

Reynolds Community College
Richmond, VA
06-2027

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Always willing to improve
  • Organization skills
  • Time management
  • Leader and mentor

Timeline

Receptionist

Four Paws Pet Resort
03.2024 - Current

Hostess, Cashier

Roma Italian Restaurant
03.2024 - 02.2025

Team Lead, Customer Service Attendant

Flagstop Car Wash
05.2022 - 03.2024

High School Diploma -

Hanover High School

Associates Degree - Criminal Justice

Reynolds Community College

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Karlyn Borden