Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karlyn Williams

North Fort Myers

Summary

Strong and efficient Customer/Patient Service Representative with over 13 years of experience at fast paced, high volume facilities.

Overview

16
16
years of professional experience

Work History

General Merchandiser

Target
08.2019 - Current
  • Push and stock product in multiple departments and consistently met time targets.
  • Keep sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Help customers select merchandise by offering multiple product options fitting specific needs.
  • Move heavy loads of merchandise using a pallet jack.
  • Execute revised sales plans and reset zones to incorporate new merchandise.
  • Build displays for products.
  • Set up regular and promotional signage throughout sales floor.
  • Price Changes.
  • Pick and prep order items through provided services such as Ship From Store and On-Line Pick Up, in a timely manner.

Front Desk Lead

Physicians' Primary Care Of Sw Florida
11.2007 - 02.2018
  • Assisted in maintaining a smooth and efficient check-in and check-out experience for the patients.
  • Used computer programs and registration systems such as EHR, Allscripts and Phreesia to schedule patients for routine, problem, lab and procedure visits.
  • Completed clerical duties and tasks for clinic administration.
  • Managed multi-line phone system and pleasantly greeted patients and other medical facilities.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Collected copays, self pay payments, and past due payments in a professional manner, while maintaining patient privacy.
  • Assisted in managing the set up of meetings between providers and drug reps as well as providers meetings.
  • Contributed to and helped lead employee staff meetings.
  • Held the responsibility of contacting inquiring job applicants to set up interviews.
  • Verified all payments were accounted for and complete at the end and beginning of every business day.

Education

Edison Community College
Fort Myers, FL

High School Diploma -

Fort Myers High School
Fort Myers, FL

Skills

  • POS Inventory System Operation
  • In-Store Support
  • General Housekeeping
  • Process Improvement Initiatives
  • Planogram Execution
  • Clerical Support
  • Co-Payment, Self Pay and Past Due Collection
  • Patient Reception Management

Timeline

General Merchandiser

Target
08.2019 - Current

Front Desk Lead

Physicians' Primary Care Of Sw Florida
11.2007 - 02.2018

Edison Community College

High School Diploma -

Fort Myers High School

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Karlyn Williams