Karma Edwards
Lake Charles,LA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Bar Manager
Golden Nugget Casino
02.2022 - Current
- Managed day to day operations for a high volume casino bar
- Correctly calculated inventory and ordered appropriate supplies.
- Designed special drinks and cocktails
- Managed and trained new bartenders
- Responsible for paying out bartenders and servers
Sales Representative
LeafFilter
04.2023 - 09.2023
- Supported high-level customer satisfaction and loyalty as SME and primary point-of-contact.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Produced contracts, finalized deals and filed records.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Acted as main point of contact in matters relating to client concerns and needs.
- Negotiated contracts and closed agreements to maximize profits.
Bartender
Golden Nugget Casino
02.2021 - 02.2022
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Obtained cash bank and stocked service bar to prepare for operation.
Office Assistant
Krystal Ice
11.2019 - 02.2021
- Processed and sent invoices, adjustments and credit memos to customers.
- Processed invoice payments and recorded information in account database.
- Processed company receipts, sales invoices and payments from customers and suppliers.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
Education
High School Diploma -
Sulphur High School
Sulphur, LASkills
- Inventory control
- Leadership
- Communication
- Problem solving
- Customer service
- Interpersonal
- Conflict resolution
- Multi-tasking
- Time management
Timeline
Sales Representative
LeafFilter
04.2023 - 09.2023
Bar Manager
Golden Nugget Casino
02.2022 - Current
Bartender
Golden Nugget Casino
02.2021 - 02.2022
Office Assistant
Krystal Ice
11.2019 - 02.2021
High School Diploma -
Sulphur High School
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