Karma Hanson
Payson,AZ
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Hardworking and reliable assistant with strong ability in multi-tasking. Offering efficiency and problem solving. Highly organized, proactive and punctual with team-oriented mentality.
Overview
26
26
years of professional experience
Work History
Cashier
The Philleigh Truck
Payson, AZ
05.2023 - 12.2023
- Counted and balanced cashier drawers.
- Collected payments and provided accurate change.
- Used suggestive selling techniques to promote add-on sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Parts Sales Manager
AutoZone
Payson, AZ
12.2014 - 10.2022
- Provided excellent customer service by responding to inquiries in a timely manner.
- Assisted buyers in selecting appropriate products based on their needs.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Executive Assistant to the Chief Executive Officer
Best RV Center
Turlock, CA
05.2005 - 10.2008
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Managed daily invoices, reports and proposals.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Greeted visitors warmly upon arrival at the office premises.
- Developed effective filing systems for easy retrieval of information when needed.
- Leveraged word processing software to create proposals, letters and memos.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
Administrative Assistant
Laidlaw Transit
French Camp, CA
07.1998 - 06.2001
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided secretarial and office management support while building cooperative working relationships.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Maintained accurate department and customer records.
Medical Billing Assistant
Delta IPA
Stockton, CA
08.1997 - 07.1998
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Generated reports using database software programs.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
Education
Associate of Applied Science - Paralegal
Heald College
Salida, CA06-2012
Medical Billing Certificate - Medical Billing
Andon College
Stockton, CA03-1996
Skills
- Clerical Support
- Appointment Scheduling
- Office Administration
- Data Entry
- Phone Call Answering
- Highly Organized
- Writing Reports
- Microsoft Outlook
- Computer Skills
- Dedicated Team Player
- Microsoft Word
- Customer Service
- POS Systems
- Cash Handling
- Customer Assistance
- Drawer Balancing
- Money Handling
- Written and Verbal Communication
Timeline
Cashier
The Philleigh Truck
05.2023 - 12.2023
Parts Sales Manager
AutoZone
12.2014 - 10.2022
Executive Assistant to the Chief Executive Officer
Best RV Center
05.2005 - 10.2008
Administrative Assistant
Laidlaw Transit
07.1998 - 06.2001
Medical Billing Assistant
Delta IPA
08.1997 - 07.1998
Associate of Applied Science - Paralegal
Heald College
Medical Billing Certificate - Medical Billing
Andon College
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