Summary
Overview
Work History
Education
Skills
Timeline
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Karma McDonald

Jackson,MS

Summary

Dynamic Doughnut Specialist at Krispy Kreme with a proven track record in team performance improvement and customer service excellence. Skilled in root-cause analysis and maintenance, I successfully optimized business systems, enhancing customer satisfaction and driving product improvements. Committed to fostering collaboration and sharing knowledge to elevate team success.

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Doughnut Specialist

Krispy Kreme
04.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Team Member

Popeyes
11.2020 - 10.2021
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Murrah High
Jackson Ms
05-2025

Skills

  • Maintenance and repair
  • Business reporting
  • Failure management
  • Root-cause analysis
  • Knowledge sharing
  • Analytical thinking
  • Team collaboration
  • Team performance improvement

Timeline

Doughnut Specialist

Krispy Kreme
04.2023 - Current

Team Member

Popeyes
11.2020 - 10.2021

High School Diploma -

Murrah High
Karma McDonald