Executed responsibilities related to record maintenance, email handling, and planning schedules.
I work with Excel on creating a vacancy list, a vacancy tracker, and updating the waiting list.
I am handling recertification, equity reports, maintenance calls, and move-outs.
I travel to both co-op Carnes Mckinney in the bronx and Joseph M D’assern at the Children's Village
Assisted Property Manager (Temp)
Greystar Renoir House-BGSF
01.2024 - 12.2024
Handled tenant complaints promptly and appropriately, calling in Maintenance team and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Leasing Professional(Temp)
Greystar Emerson - BGSF
12.2023 - 07.2024
Conducted all sales activities from lead generation to signing the lease in order to achieve maximum occupancy and revenue growth for the community
Generate new leads by marketing within the local community and through creative online advertising
Established communication with future residents over the phone and internet and set appointments to tour the community
Customer Service Manager/Account Manager
Richard Allen Inc
01.2021 - 12.2023
Fostered strong relationships by serving as a liaison between customers and the corporate office.
Created dynamic content across text, images, and videos tailored for various social media platforms.
Responding to comments and customer queries in a timely manner.
Education
associates degree -
Westchester community college
Valhalla, New York
05.2021
high school degree -
Lincoln high school
Yonkers, New York
06.2019
Skills
Time management
Attention to detail
mindfulness, optimism
Resilience, active listening,
Strong communication
Sales and leasing experience
Customer retention
Adaptability
Certification
Driver License, 2019, Currently
Real Estate License
Volunteer Experience
Big Brothers Big Sisters, Youth Mentor, Worked as a volunteer youth mentor to empower and support children., Developed productive after-school activities for young adults to reinforce positive learning.
MBK, Volunteer, Participated in an organization that helps build relationships with fellow brothers and establish brotherhood.
Church Pantry Helper, Volunteer, Helped the church every Saturday with unloading and packing food to give to the people of Mount Vernon who are in need.