Karmen Hughes-Wang
Plano,TX
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
15
15
years of professional experience
Work History
Certified Nurse Assistant
Select Home Care
06.2009 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Sales Associate
Nordstrom
10.2020 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Sales Associate-Seasonal
JC Penny Co
10.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
No Degree - English
Portland Community College
Portland, ORSkills
- Bathing Assistance
- Attention to Detail
- Stress Management
- Vital Signs Monitoring
- Medical Terminology
- Active Listening
- Critical Thinking
- Organizational Skills
- Customer Needs Assessment
- Order Processing
- Payment Processing
- Product Sales
- Upselling
- Meeting Deadlines
- Relationship Selling
- Sales Goals Attainment
- Product Promotions
- Excellent People Skills
- Time Management
- Teamwork and Collaboration
- Merchandising Knowledge
- Customer Service
- Problem-Solving
- Reliable and Punctual
- Listening Skills
- Conflict Resolution
- Client Service
- Retail Store Operations
- Cash Handling
- Dispute Mediation
- Building rapport
- Active listening
- Sales strategies
- Client retention
- Customer Assistance
- Flexible Hours
- Team Cooperation
Timeline
Sales Associate
Nordstrom
10.2020 - 02.2023
Sales Associate-Seasonal
JC Penny Co
10.2019 - 01.2020
Certified Nurse Assistant
Select Home Care
06.2009 - Current
No Degree - English
Portland Community College
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