Karmen Sharkey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Tax Examiner
Department Of Treasury, IRS
11.2022 - Current
- Research tax issues and remain current on all federal laws.
- Correct errors due to transcription or missing information to allow taxpayers tax returns and/or refunds to post.
- Communicate with external customers by sending letters to clarify filing requirements and missing documentation to bring them into compliance.
- Interpret and apply federal tax codes for personal, business and corporate taxes.
- Identify problems with workflow processes and the Internal Revenue Manual and communicate them with management to work on resolutions.
ASSISTANT OPERATIONS MANAGER
Dollar Tree
08.2022 - Current
- Provided direct support daily to the store manager to ensure smooth operations and sales goals were met.
OCCUPATIONAL HEALTH COORDINATOR
Abbott/Escreen
02.2019 - 06.2022
- Processed incoming emails, faxes, and other misc documents by attaching them to corresponding events in the system.
- Assisted the Medical Review Officer and Return to Work nurse in preparing documentation and files to help employees return to a work.
PATIENT CARE TECHNICIAN
Davita Kidney Care
09.2018 - 02.2019
- Prepared dialysis machines and the treatment floor for each patient's.
- Performed routine quality control and safety checks on all equipment.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Cleaned and sterilized instruments, equipment and surfaces.
MEDICAL ASSISTANT
Mid America Internal Medicine
11.2017 - 04.2018
- Extensive patient interaction both in -person and through electronic medical records (Power Chart) and with telephone contacts.
BACK OFFICE SUPERVISOR/MEDICAL ASSISTANT
US HealthWorks Urgent Care
04.2011 - 04.2017
- Triaged incoming patients.
- Organized office operations, leading daily activities and controlling correspondence.
- Received purchase orders and processed invoices for payment.
- Supervised clerical staff to guide overall strategic direction.
- Improved employee and client retention rates through active communication and problem-solving efforts.
- Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
- Worked with IT department to address technology issues and shortfalls.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Liaised with vendors to plan and schedule services.
Education
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN CLINICAL MEDICAL ASSISTING -
Vatterott College
Kansas City, MO10.2010
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN PC SUPPORT SPECIALIST -
National American University
Kansas City, MO04.2000
Skills
- Responsible
- Emotionally Intelligent
- Flexible/Adaptable
- Self-Motivated
- Effective Communicator
- Team Player
- Organized
- Honest
- Basic Accounting Principles
- Account Review for Reconciliation/Discrepancies
Timeline
Tax Examiner
Department Of Treasury, IRS
11.2022 - Current
ASSISTANT OPERATIONS MANAGER
Dollar Tree
08.2022 - Current
OCCUPATIONAL HEALTH COORDINATOR
Abbott/Escreen
02.2019 - 06.2022
PATIENT CARE TECHNICIAN
Davita Kidney Care
09.2018 - 02.2019
MEDICAL ASSISTANT
Mid America Internal Medicine
11.2017 - 04.2018
BACK OFFICE SUPERVISOR/MEDICAL ASSISTANT
US HealthWorks Urgent Care
04.2011 - 04.2017
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN CLINICAL MEDICAL ASSISTING -
Vatterott College
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN PC SUPPORT SPECIALIST -
National American University
Awards
Phi Eta Sigma Honor Society
References
BOBBIE THOMAS, Abbott, National Accts Support Specialist, Former Co-worker, (816) 492-1754, bt58831@gmail.com
CHELSEA LOPEZ, Internal Revenue Service, Tax Examiner (816) 332-0366, chelsea lopez_1224@yahoo.com
CRYSTAL MAGILL, Abbott, Occupational Health Coordinator, Former Co-worker, (913) 961-0857, lilcrittle04@gmail.com
Extracurricular Activities
Professional Development - Women's Employment Network 6/2018
Awards
Phi Eta Sigma Honor Society
References
BOBBIE THOMAS, Abbott, National Accts Support Specialist, Former Co-worker, (816) 492-1754, bt58831@gmail.com DAWN BUCKE, Lee's Summit Medical Center, Employee Health Nurse, Former Co-worker, (816) 588-1440, dlsbuckm@gmail.com CRYSTAL MAGILL, Abbott, Occupational Health Coordinator, Former Co-worker, (913) 961-0857, lilcrittle04@gmail.com
Extracurricular Activities
Professional Development - Women's Employment Network 6/2018
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