Karmen Sharkey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Tax Examiner
Department Of Treasury, IRS
Kansas City, MO
11.2022 - Current
- Research tax issues and remain current on all federal laws.
- Correct errors due to transcription or missing information to allow taxpayers tax returns and/or refunds to post.
- Communicate with external customers by sending letters to clarify filing requirements and missing documentation to bring them into compliance.
- Interpret and apply federal tax codes for personal, business and corporate taxes.
- Identify problems with workflow processes and the Internal Revenue Manual and communicate them with management to work on resolutions.
ASSISTANT OPERATIONS MANAGER
Dollar Tree
08.2022 - Current
- Provided direct support daily to the store manager to ensure smooth operations and sales goals were met.
OCCUPATIONAL HEALTH COORDINATOR
Abbott/Escreen
02.2019 - 06.2022
- Processed incoming emails, faxes, and other misc documents by attaching them to corresponding events in the system.
- Assisted the Medical Review Officer and Return to Work nurse in preparing documentation and files to help employees return to a work.
PATIENT CARE TECHNICIAN
Davita Kidney Care
09.2018 - 02.2019
- Prepared dialysis machines and the treatment floor for each patient's.
- Performed routine quality control and safety checks on all equipment.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Cleaned and sterilized instruments, equipment and surfaces.
MEDICAL ASSISTANT
Mid America Internal Medicine
11.2017 - 04.2018
- Extensive patient interaction both in -person and through electronic medical records (Power Chart) and with telephone contacts.
BACK OFFICE SUPERVISOR/MEDICAL ASSISTANT
US HealthWorks Urgent Care
04.2011 - 04.2017
- Triaged incoming patients.
- Organized office operations, leading daily activities and controlling correspondence.
- Received purchase orders and processed invoices for payment.
- Supervised clerical staff to guide overall strategic direction.
- Improved employee and client retention rates through active communication and problem-solving efforts.
- Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
- Worked with IT department to address technology issues and shortfalls.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Liaised with vendors to plan and schedule services.
Education
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN CLINICAL MEDICAL ASSISTING -
Vatterott College
Kansas City, MO10.2010
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN PC SUPPORT SPECIALIST -
National American University
Kansas City, MO04.2000
Skills
- Responsible
- Emotionally Intelligent
- Flexible/Adaptable
- Self-Motivated
- Effective Communicator
- Team Player
- Organized
- Honest
- Basic Accounting Principles
- Account Review for Reconciliation/Discrepancies
Timeline
Tax Examiner
Department Of Treasury, IRS
11.2022 - Current
ASSISTANT OPERATIONS MANAGER
Dollar Tree
08.2022 - Current
OCCUPATIONAL HEALTH COORDINATOR
Abbott/Escreen
02.2019 - 06.2022
PATIENT CARE TECHNICIAN
Davita Kidney Care
09.2018 - 02.2019
MEDICAL ASSISTANT
Mid America Internal Medicine
11.2017 - 04.2018
BACK OFFICE SUPERVISOR/MEDICAL ASSISTANT
US HealthWorks Urgent Care
04.2011 - 04.2017
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN CLINICAL MEDICAL ASSISTING -
Vatterott College
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN PC SUPPORT SPECIALIST -
National American University
Awards
Phi Eta Sigma Honor Society
References
BOBBIE THOMAS, Abbott, National Accts Support Specialist, Former Co-worker, (816) 492-1754, bt58831@gmail.com
CHELSEA LOPEZ, Internal Revenue Service, Tax Examiner (816) 332-0366, chelsea lopez_1224@yahoo.com
CRYSTAL MAGILL, Abbott, Occupational Health Coordinator, Former Co-worker, (913) 961-0857, lilcrittle04@gmail.com
Extracurricular Activities
Professional Development - Women's Employment Network 6/2018
Awards
Phi Eta Sigma Honor Society
References
BOBBIE THOMAS, Abbott, National Accts Support Specialist, Former Co-worker, (816) 492-1754, bt58831@gmail.com DAWN BUCKE, Lee's Summit Medical Center, Employee Health Nurse, Former Co-worker, (816) 588-1440, dlsbuckm@gmail.com CRYSTAL MAGILL, Abbott, Occupational Health Coordinator, Former Co-worker, (913) 961-0857, lilcrittle04@gmail.com
Extracurricular Activities
Professional Development - Women's Employment Network 6/2018