Karmia Novak
Calgary,Alberta
Summary
I am seeking a role that will offer new challenges and enable me to expand my skillset and career at GroupSource.
I am a proactive, organized, and self-motivated professional, I can prioritize multiple tasks while meeting deadlines. I adapt easily to new environments and excel at learning new tasks while working well both independently and as part of a team. I possess exceptional communication and interpersonal skills as well as a high level of attention to detail. My logistical approach and strong investigative skills enable me to excel at problem solving. I am punctual, responsible, and committed to furthering the organization’s goals through teamwork and collaboration.
Overview
17
17
years of professional experience
Work History
Administrative Systems Associate
GroupSource LP
Calgary, AB
01.2023 - Current
- Systems coding expert.
- Project managing large scale updates and changes across multiple software platforms including CRM, WEBS, MPACS and ClaimSecure.
- Amending live plans and troubleshooting ways to code new requests to give Clients the best experience possible.
- Investigating system issues and coding oddities, coming up with and implementing solutions.
- Allocating HSA & Wellness funds.
- Renewal coding.
- Experience and extra training within the Amendments, New Business and Contractor Plans roles.
Administrative and Office Manager
ZKO Oilfield Industries Inc.
Calgary, AB
01.2014 - 01.2022
- Responsible for all general administrative duties including mail, ordering supplies, answering and directing calls, filing, and invoicing.
- Manage accounts payable and receivables.
- Support with facilitating, organizing, and preparing for meetings.
- Plan and maintain schedules.
- First point of contact for all customer service inquiries.
- Maintain WCB, T4s, payroll, and vendor-specific technology requirements.
- Manage all IT issues and support requests.
Office Manager and Administrative Assistant
Scollard Energy Inc.
Calgary, AB
01.2011 - 01.2014
- Responsible for all general office administration including mail, supplies, answering and directing calls, managing petty cash, organizing IT support, and arranging general office repairs and maintenance.
- Support the executive team in all areas including organizing and preparing materials required for meetings and planning schedules.
- Assist the accounting team with tracking invoices and preparing royalty cheques with supporting reports for mail out.
- Support the land department by handling time-sensitive documents and preparing lease rental cheques with the appropriate backup.
- Assist the operations team by reviewing well files for accuracy and consistency and ensuring all field invoices are sent to the appropriate people.
Hostess and Server Assistant
Moxie’s Classic Grill
Edmonton, AB
01.2010 - 01.2011
- Provide quality customer service.
- Lead in charge of overseeing wait lists and support staff.
- Handle payments and cash-outs.
Sales Associate
Phyxius Fashions
Beaumont, AB
01.2009 - 01.2010
- Responsible for basic sales and services.
- Ensure customer satisfaction.
- Handle cash and cash-outs.
- Place orders and file financial records.
- Key holder.
Education
High School Diploma - Upgrade courses
Centre High Campus
Edmonton, AB01-2010
High School Diploma -
Argyll Centre
Edmonton, AB01-2009
Skills
- Manage, organize, and coordinate personnel while delegating as required to accomplish corporate objectives
- Experience with the Microsoft Office suite of applications
- Advanced experience with programs such as CRM, WEBS, MPACS, ClaimSecure Keen and quick to learn new systems and technologies
- Various consulting work for executives including expense reports, office organization, filing, and travel planning
- New hire training
Timeline
Administrative Systems Associate
GroupSource LP
01.2023 - Current
Administrative and Office Manager
ZKO Oilfield Industries Inc.
01.2014 - 01.2022
Office Manager and Administrative Assistant
Scollard Energy Inc.
01.2011 - 01.2014
Hostess and Server Assistant
Moxie’s Classic Grill
01.2010 - 01.2011
Sales Associate
Phyxius Fashions
01.2009 - 01.2010
High School Diploma - Upgrade courses
Centre High Campus
High School Diploma -
Argyll Centre
Interests and Accomplishments
Dedicated volunteer for many local Calgary charities over 23 years. Assisted the Big Hearted Mavericks Foundation in vetting potential charities, planning events, and managing volunteers.
12-year Board Member for the Condominium Board of 1821 17A St SW.
Worked closely with artists Michelle Krueger and Jason Gogo doing event planning, hosting, operations, scheduling, sales and social media.
Avid reader, Taylor Swift fan, and dog mom.