Karmyn Duncan
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Case Manager Supervisor
Project: PeaceMakers, Inc.
06.2017 - 06.2022
- Supervise case managers, maintenance and clerical staff.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Restructured communication channels to facilitate efficient collaboration among team members and Executive staff.
- Create and bill monthly, quarterly and annual reports for county of Los Angeles CalWorks program
- Provide assessment and support services of clients mental health and case management care and treatment plan
- Assist Executive Staff with writing and submitting legal documents for awarding grants, city and county programs.
Coordinator/Case Manager Coordinator
Domestic Abuse Response Team (Dart)
12.2011 - 05.2017
- Increased Victim emotional/psychological confidence through effective communication of Domestic Violence victim process and its goals.
- Expertly provided weekly counseling of severely abused hospitalized victims and families of domestic disputes.
- Facilitated smooth communication between Victim, Police department, and resources to ensure safe coordination of care.
- Maintained accurate records of Victim's interactions, ensuring proper documentation for all agencies to use if/when case went to court.
- Provide documentation requesting Temporary Restraining Orders for victims and families
- Coordinate victim to shelter for safety and temporary housing for victims and families
Program Manager
Grace Agency
02.2007 - 01.2012
- Provided mental health assessment, case management and support services for developmentally disabled adults.
- Provided excellent care while creating healthy and safe environment for clients.
- Maintain medical, dental, psychological, neurological appointments and records.
- Manage staff caring for elderly or disabled adults with daily living activities.
Education
B. S. Degree - Human Services
University of Phoenix
Los Angeles, CA01.2012
Skills
- Administrative Support
- Attention to Detail
- Critical Thinking
- Customer Service
- Decision Making
- Microsoft Office
- Multitasking
- Problem Solving
- Project Management
- Proposal Writing
Certification
- Mediation certification, 2017
- Anger Management Program Facilitation certification, 2012
- Parenting Facilitation certification, 2011
- Domestic Violence Intervention Program (Victims) certification, 2010
References
References available upon request
Timeline
Case Manager Supervisor
Project: PeaceMakers, Inc.
06.2017 - 06.2022
Coordinator/Case Manager Coordinator
Domestic Abuse Response Team (Dart)
12.2011 - 05.2017
Program Manager
Grace Agency
02.2007 - 01.2012
B. S. Degree - Human Services
University of Phoenix
- Mediation certification, 2017
- Anger Management Program Facilitation certification, 2012
- Parenting Facilitation certification, 2011
- Domestic Violence Intervention Program (Victims) certification, 2010
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