Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Karmyn Gonzales

Centralia,WA

Overview

11
11
years of professional experience

Work History

Retail Merchandiser

Nike
10.2023 - Current
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.

Account Processor-Employer Services

Labor & Industries
01.2023 - Current
  • Provide customer service via phone que & email
  • Process address changes & 3rd party rep forms
  • Process Business License applications
  • Support teams in program: i.e.; account closures, governing persons changes, refund requests
  • Utilize Excel, Word, Ask L&I, intranet & AVAYA.

OA3-Pension

Labor & Industries
01.2022 - 01.2023
  • Provide customer service via high traffic phone que
  • Maintain/enter data via excel & additional databases
  • Maintain payment methods/forms for current systems
  • Create new pension accounts & update as necessary
  • Utilize outlook, LINIIS, PLUS, Teams, ORION.

Photographer

Entrepreneurship
06.2017 - 06.2020
  • Scheduling & coordinating of appointments
  • Apply adobe Photoshop edits as needed, 2-year experience with computers and cameras
  • Provide great customer service, good time management, send photos within agreed upon timeframe.

Starbucks Barista & Courtesy Clerk

Safeway
07.2018 - 01.2020
  • Opening & closing Starbucks kiosk, preparation for customers
  • Ensuring customer satisfaction, providing a meaningful experience, customer service
  • Responsible for safely returning shopping carts back to the store, bagging groceries in a thoughtful manner
  • Custodial duties, including cleaning restrooms, Starbucks kiosk
  • Stock product on shelves
  • Replenish inventory.

Caretaker

Family Friend
06.2013 - 09.2019
  • Provided care of four children
  • Age newborn to teenage, for up to 11 hours a day
  • Tasks include, cooking, cleaning, grocery shopping, drop off & pick-up for school, to and from sports events.
  • Developed strong relationships with residents and families, fostering trust and open communication.

Student Office Assistant

Olympia High School
09.2018 - 06.2019
  • (Temporary Position which is an Elective Class) Collect, Organize & coordinate the delivery of several notes to students in classrooms
  • Customer service to school staff students; and parents
  • Set Appointments for students & their parents to meet with their counselors
  • Sort & disperse mail to teachers, district employees, & USPS
  • Create multiple copies on an industrial Sharp copy machine
  • File student registration forms, update Emergency Binders
  • Maintain Confidentiality by following HEPPA & FIRPA guidelines.

Education

Diploma -

Olympia High School
Olympia, WA
06.2019

Skills

  • Merchandise planning
  • Interior and exterior displays
  • Creative
  • Good at multitasking
  • 3 years of customer service
  • Time management
  • Communication

Volunteer Experience

Community Service, Environmental Assistant, Olympia, WA, Clear land of fallen debris, reforest planting 100 trees.

Timeline

Retail Merchandiser

Nike
10.2023 - Current

Account Processor-Employer Services

Labor & Industries
01.2023 - Current

OA3-Pension

Labor & Industries
01.2022 - 01.2023

Student Office Assistant

Olympia High School
09.2018 - 06.2019

Starbucks Barista & Courtesy Clerk

Safeway
07.2018 - 01.2020

Photographer

Entrepreneurship
06.2017 - 06.2020

Caretaker

Family Friend
06.2013 - 09.2019

Diploma -

Olympia High School

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Karmyn Gonzales