Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karmyn McHone

Asheville,NC

Summary

Dependable Pet Caretaker with 2 years of experience providing in-home care to dogs, cats and other various animals. Patient and kind individual skillful in administering needed medications and observing pets for changes. In-depth knowledge of animal feeding and eating habits. Possessing passion for animals paired with in-depth knowledge of various pet breeds and accompanying nutritional needs. Responsible and punctual individual versed in dog walking, animal bathing and grooming. Focused on building strong trusting relationship between pets and clients. Devoted Animal Caretaker with deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.

Overview

4
4
years of professional experience

Work History

Pet Sitter

Wag
Asheville, NC
07.2022 - Current
  • Cleaned up pet messes and provided fresh food and water to all assigned pets.
  • Communicated with clients regularly regarding their pet's care needs and progress.
  • Met with owners to gather pet care information and discuss pet sitting duties.
  • Fed animals twice daily and refilled water dish.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Provided emotional support when pets were feeling anxious due to separation from owners.
  • Walked dogs on a regular basis, ensuring they were kept safe and healthy.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Offered animals exercise opportunities through walks and play activities.
  • Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Noted unusual behavior and contacted owners regarding health-related issues.
  • Kept work area clean by sanitizing cages, dishes, bedding, toys. after use.
  • Checked fences daily for holes or damage that could allow an animal escape.
  • Taught animals sit, stay and other basic commands.
  • Maintained clean and orderly play yards, kennels and cages.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.

Carhop

Sonics Drive In
Asheville, NC
07.2020 - 11.2023
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Communicated effectively with co-workers regarding order status or customer requests.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared drinks, condiments, and food items according to restaurant standards.
  • Operated cash register accurately and efficiently to process customer payments.
  • Greeted and welcomed customers as they arrived at the drive-in window.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
  • Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
  • Delivered food within 4 minutes to meet quality and service standards.
  • Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
  • Reported issues with customers and orders to supervisors.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Maintained cleanliness of dining area by wiping down surfaces and removing trash from tables between guests.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Answered product and order questions accurately and professionally.
  • Kept customer and food preparation areas clean and well-organized.
  • Scrubbed and polished counters to remove debris and food.
  • Assembled and served meals according to specific guest requirements.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Adhered to company policies regarding dress code, attendance requirements, break times.

Shift Lead Manager

Dunkin' Donuts
Asheville, NC
08.2022 - 09.2023
  • Trained new employees on procedures, policies, and job functions.
  • Ensured proper stock levels were maintained throughout the shift.
  • Addressed any issues or concerns raised by staff during shifts.
  • Observed and monitored utilization of equipment.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Identified needs of customers promptly and efficiently.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.
  • Adhered to all health and safety guidelines while managing the shift.
  • Monitored performance of staff to ensure quality standards were met.
  • Developed strategies to improve operational efficiency and productivity.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Enforced company policies and procedures in a consistent manner.
  • Managed daily cash intake by counting out registers and tabulating profits.

Education

High School Diploma -

Enka High School
Candler, NC
01-2022

Skills

  • Care Plan Adherence
  • Behavior Monitoring
  • Pet Sitting
  • Customer Service
  • Schedule Coordination
  • Breed and Species Knowledge
  • Following Pet Care Instructions
  • Pet Feeding
  • Animal Safety
  • Positive Attitude
  • Pet Care Management
  • Pet Boarding
  • Doggy Daycare
  • Pet Care
  • Valid Driver's License
  • Honest and Trustworthy
  • Client Communication

References

References available upon request.

Timeline

Shift Lead Manager

Dunkin' Donuts
08.2022 - 09.2023

Pet Sitter

Wag
07.2022 - Current

Carhop

Sonics Drive In
07.2020 - 11.2023

High School Diploma -

Enka High School

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Karmyn McHone