Karmyne Hill
Lithia Springs,GA
Summary
Results-driven leader with experience in team motivation, customer service and operational excellence. Proven track record of enhancing customer satisfaction and fostering positive environments. Skilled in multitasking, communication and strategic planning, with a passion for wellness.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Beauty Master
09.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
High School Diploma -
New Manchester High School
Douglasville, GA06.2020
Skills
- Customer service and satisfaction
- Multitasking Abilities
- Team building
- Time management abilities
- Communication Skills
- Team motivation
- Employee engagement
- Multitasking
- Conflict Resolution
- Problem-solving abilities
Volunteer Services
- The Journey Healing Oasis : [Soul Care Sundays]
Timeline
Assistant Manager
Beauty Master
09.2021 - Current
High School Diploma -
New Manchester High School