Karnise Lusk
Grenada,MS
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
CNA
Grenada Rehabilitation and Healthcare Center
04.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Auditor
FedEx
11.2024 - 03.2025
- Followed established auditing processes to meet internal and regulatory requirements.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Ensured the integrity of financial reporting by verifying the accuracy of accounting records and reconciliations.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
Repair Technician
Milwaukee Tool
04.2023 - 08.2024
- Maintained detailed records of tool repairs, maintenance, and inspections for accurate tracking and future reference.
- Ensured timely completion of projects by effectively managing workload and prioritizing tasks accordingly.
- Collaborated with engineering teams to develop custom tools for specialized applications, improving overall project efficiency.
- Effectively resolved customer complaints related to tool performance issues through thorough investigation, diagnosis, and appropriate action.
- Assisted in reducing downtime by promptly addressing tool malfunctions and troubleshooting issues.
- Reduced equipment failures through proactive identification of worn or damaged parts requiring replacement or repair.
- Displayed exceptional attention to detail when inspecting tools before dispatch, ensuring no discrepancies or defects went unnoticed.
- Promoted safe work practices within the workplace by consistently adhering to company guidelines and industry best practices when handling tools.
- Increased workshop efficiency by organizing tools and equipment for easy access during repairs.
- Repaired damaged structures using appropriate tools and materials, ensuring long-lasting results.
Team Member
Cinemark Theaters
12.2021 - 08.2022
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Checked IDs for age-restricted shows in compliance with regulations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Worked with other staff members for smooth theater operations.
- Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries.
- Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
- Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises.
- Provided exceptional customer service to promote positive movie-going experience.
- Conducted routine inventory checks for concession items, minimizing waste and ensuring product availability for guests.
Customer Service Desk Associate
Fred Meyer
02.2015 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Collaborated with team members to maintain smooth operations during peak hours.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
Caregiver
Home Instead Senior Care Home
09.2016 - 03.2020
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Education
University of Alaska Anchorage
Anchorage, AKHolmes Community College
Goodman, MSSkills
- Vital signs monitoring
- Dressing assistance
- Compassion and empathy
- Patient care
- Bathing assistance
- Active listening
- Feeding assistance
- Infection control practices
- Electronic charting
- Ambulation assistance
- Flexibility and adaptability
Skills
- Telephone management
- Positive and professional
- Adaptable and Flexible
- Cleaning and sanitizing
Timeline
CNA
Grenada Rehabilitation and Healthcare Center
04.2025 - Current
Auditor
FedEx
11.2024 - 03.2025
Repair Technician
Milwaukee Tool
04.2023 - 08.2024
Team Member
Cinemark Theaters
12.2021 - 08.2022
Caregiver
Home Instead Senior Care Home
09.2016 - 03.2020
Customer Service Desk Associate
Fred Meyer
02.2015 - 08.2022
Holmes Community College
University of Alaska Anchorage