Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

KAROL BROCK

Friendswood,TX

Summary

Knowledgeable professional skilled at assisting s with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years. Talented professional with expertise in Educator role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Teacher

Dickinson ISD
Dickinson, TX
08.2023 - Current
  • Developed and implemented lesson plans aligned with curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Provided individualized instruction to meet diverse student needs.
  • Established positive communication with parents regarding student progress and well-being.
  • Utilized technology-based learning tools to enhance instruction.
  • Incorporated best practices, such as differentiated instruction, into lesson plans.
  • Prepared weekly newsletters for parents, with upcoming assignments and events.
  • Participated in professional development workshops on teaching methods and curriculum changes.
  • Created real-world projects for students to apply their knowledge.
  • Supported English Language Learners with tailored resources.
  • Scheduled and held parent-teacher conferences to discuss academic performance.
  • Collaborated with administrators and colleagues on curriculum planning and assessment methods.

Remote Logistics Support Clerk

Gulf Winds International Inc.
Seabrook, TX
10.2022 - 08.2023
  • Processed over 400 customer orders per month, and tracked containers using CMS, rail, and port tracing.
  • Communicated with GWI departments to ensure timely order completion.
  • Backed up and cross-trained with other logistics support clerks.
  • Assisted in template creation, and ensured billing accuracy.
  • Utilized Gulf Winds' operating systems to minimize costs through accurate data entry and record-keeping.
  • Compiled statistical information for monthly reports and closed records.
  • Organized data entry for work orders, including purchasing, shipping, and receiving tasks.
  • Maintained up-to-date knowledge of company products and services.
  • Created new customer accounts and upgraded existing ones based on service requests.
  • Responded to customer inquiries regarding product availability, pricing, and order status.
  • Provided technical support via phone, email, or chat, and resolved customer complaints promptly.
  • Monitored competitors' products, and participated in team meetings to improve customer service operations.

Administrative Assistant

Three Little Pitties Rescue
Friendswood, TX
01.2022 - 10.2023
  • Managed executive team calendars and scheduled 18 or more appointments daily, sending email reminders 48 hours in advance.
  • Coordinated 6-8 weekly meetings for employees and partners, including scheduling, agenda preparation, and note-taking.
  • Handled over 75 daily copy and scan tasks, and performed basic copier maintenance.
  • Collaborated with the finance administrator on accounts receivable and daily deposits.
  • Filed, shredded sensitive documents, and scanned information to digital systems.
  • Managed executive operations, including email management, and appointment scheduling.
  • Organized 24+ records daily using digital filing methods.
  • Welcomed new clients, and prepared intake forms and paperwork.
  • Supported efforts to rehome foster dogs into stable environments.

Social Studies Teacher

Dobie High School
Houston, TX
01.2015 - 01.2022
  • Taught U.S. History, World History (including special education inclusion students), and Psychology for 10th to 12th graders.
  • Planned and executed differentiated lesson plans tailored to diverse learning styles.
  • Built strong relationships with over 100 students, providing personalized feedback and encouragement.
  • Contributed to a 7% improvement in 11th-grade U.S. History STAAR test scores.
  • Worked one-on-one with struggling students for three hours each week to improve comprehension.
  • Assessed student understanding through tests, presentations, and group projects.
  • Developed lessons on world cultures, religions, and political systems, using activities like debates and simulations.
  • Collaborated with colleagues to align lesson plans and create complementary educational frameworks.

Assistant Manager

Walgreens
Houston, TX
01.2004 - 03.2015
  • Tracked inventory, ordered merchandise, and organized new stock according to corporate guidelines.
  • Handled customer complaints via phone, email, and in person, ensuring 97% satisfaction.
  • Created 17 product displays weekly, and maintained store appearance through stocking and cleaning.
  • Processed transactions with 99% accuracy, managed cash drawers, and prepared bank deposits.
  • Supervised cash handling and insurance billing to ensure a smooth customer experience.
  • Produced prescription labels, filled orders, and calculated dosages with 100% accuracy.
  • Provided leadership and training to new hires, offering guidance on daily tasks and company policies.
  • Coordinated with departments to ensure smooth operations, and maintained up-to-date product knowledge.
  • Managed scheduling, assigned duties, and oversaw daily opening, closing, and shift-change operations.
  • Fostered a positive work environment by mentoring employees, and promoting effective communication.

Education

Bachelor of Arts - History with a 7-12 certification

University of Houston - Clear Lake
Houston, TX
12-2015

Associates - Business Administration

San Jacinto College
Houston, TX
12-2006

Skills

  • Teaching
  • Problem Solving
  • Communication
  • Organization
  • Mediation/Negotiation
  • Relationship Building
  • Conflict Resolution
  • Lesson Planning & Implementation
  • Student Engagement
  • Alternative Learning Methods
  • Student Records Management
  • Grading & Assessment
  • Classroom Management
  • Adaptive Instruction
  • Effective Listening
  • Cooperative Learning
  • Cultural Sensitivity
  • Task Prioritization
  • Technology Integration
  • Differentiated Instruction
  • Special Education & Needs Support

Certification

Standard Social Studies 7-12 Teaching Certification, TX

Special Education Teaching Certification, TX

Affiliations

  • Volunteer and foster dogs for two local dog rescues.

References

References available upon request.

Timeline

Teacher

Dickinson ISD
08.2023 - Current

Remote Logistics Support Clerk

Gulf Winds International Inc.
10.2022 - 08.2023

Administrative Assistant

Three Little Pitties Rescue
01.2022 - 10.2023

Social Studies Teacher

Dobie High School
01.2015 - 01.2022

Assistant Manager

Walgreens
01.2004 - 03.2015

Bachelor of Arts - History with a 7-12 certification

University of Houston - Clear Lake

Associates - Business Administration

San Jacinto College

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