Committed EMT offering proven history of exercising strong judgment in high-pressure situations. Skilled in patient needs assessment and critical care. Detail-oriented and compassionate with expansive knowledge of EMS.
Overview
20
20
years of professional experience
Work History
Patient Care Coordinator
Christus St. Elizabeth Hospital
04.2020 - Current
Facilitated communication between patients and healthcare providers to enhance service delivery.
Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
Trained new staff on patient management protocols, fostering a collaborative team environment.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Oversaw compliance with healthcare regulations, maintaining high standards of quality in patient care operations.
Arranged all EMS transports from facility.
Prepared MOT for Outgoing transfers
Facilitated transfers of all psychiatric patients to specialty inpatient facilities.
EMT PRN
Acadian Ambulance
08.2016 - Current
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Led emergency response teams in high-pressure situations, ensuring patient safety and care.
Trained and mentored junior EMTs on best practices and operational protocols.
Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
Emergency Room Unit Secretary
Christus St. Elizabeth Hospital
06.2016 - 04.2020
Managed patient admissions and discharges, ensuring accurate data entry and timely processing.
Coordinated communication between medical staff, patients, and families to facilitate efficient care delivery.
Implemented electronic health record updates, enhancing information accessibility for clinical teams.
Trained new staff on administrative procedures and hospital policies for optimal workflow integration.
Monitored compliance with hospital protocols, contributing to overall quality assurance initiatives within the unit.
Contributed to a positive patient experience by providing compassionate support and assistance during their time in the emergency room.
Facilitated smooth transfer of patients to different departments or facilities, helping maintain a seamless flow within the emergency room.
Maintained a well-organized and efficient work environment through diligent filing and document organization.
Safeguarded patient privacy by securely handling sensitive medical records and adhering to HIPAA regulations.
Enhanced patient satisfaction scores through exceptional customer service skills, addressing concerns professionally, empathetically, and efficiently.
Patient Care Technician, ER
Christus St Elizabeth Hospital
08.2009 - 06.2016
Carried out phlebotomy procedures, including preparing patients, finding viable veins and watching for adverse reactions
Decontaminated and sanitized all equipment, instruments and supplies.
Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
Applied orthopedic devices like traction and OCL splints.
Facilitated transfer of patients throughout medical facility and between departments.
Liaised between nurses, physicians, patients, and visitors.
Area Sales Manager
Dillards
09.2012 - 08.2014
Established strong relationships with key clients, driving long-term loyalty and repeat business.
Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
Patient Care Technician, ER
West Houston Medical Center
09.2007 - 08.2009
Carried out phlebotomy procedures, including preparing patients, finding viable veins and watching for adverse reactions
Decontaminated and sanitized all equipment, instruments and supplies.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
Applied orthopedic devices like traction and OCL splints.
Facilitated transfer of patients throughout medical facility and between departments.
EMT
City Of Beaumont EMS
03.2005 - 09.2007
Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Administered tests and medication to stabilize patients in field or in transit.