Karol Geraldino
Human Resources Professional
Bloomfield,NJ
Summary
Bilingual Human Resources Administrator with strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work environment. Superior employee relations acumen and passion for diversity recruiting, retaining and supporting high-quality talent to drive company growth.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Sr. Human Resources Recruiter/Employee Relations Specialist
Bram Auto Group
02.2024 - Current
- Developed strategic partnerships with professional organizations and educational institutions to increase company visibility and access to potential candidates.
- Increased employee retention rates by conducting exit interviews, analyzing trends, and recommending actionable improvements to management.
- Established metrics-driven approach to track recruiting success rates accurately leading to more informed decision making.
- Improved employer branding efforts through by updating company's social media accounts and highlighting company culture and values.
- Mentored junior recruiters, providing guidance on best practices and sharing expertise in industry trends.
- Managed full-cycle recruiting process including job posting optimization, resume screening, phone interviews, candidate assessments, reference checks, offer negotiation and onboarding coordination.
- Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
- Evaluated employee engagement survey results, identifying areas for improvement and developing targeted action plans to address identified concerns.
- Analyzed exit interview data to identify trends in employee dissatisfaction, informing strategic efforts to improve overall morale.
- Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
- Provided ongoing coaching to managers regarding best practices in employee relations, resulting in stronger leadership skills across the organization.
- Promoted harmonious working climate to boost morale and productivity.
- Processed new hires, transfers, and separations.
- Leveraged team exercises, group discussions and videos to instruct participants.
Human Resources Coordinator
Bram Auto Group
10.2021 - 02.2024
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Recruited top talent to maximize profitability between 3-5 days
- Attended School and State wide Job/Career Fairs to attain new talent.
- Conducted new employee onboarding and provided ongoing orientation training.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Developed and implemented effective recruitment and onboarding strategies for new hires.
- Reviewed human resources paperwork for accuracy and completeness.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated and administered employee health insurance and retirement plans.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Team Leader
Target Co
03.2021 - 09.2021
- Aided in team member retention from 60% to 92%
- Collaborated with Team Leaders to bring team training from over 90% overdue to less than 3% in less than a month
- Partnering with leadership team to demonstrate and ensure equitable experiences and inclusion acumen to promote culture of inclusivity that embraces the contribution of all team members
- Support leadership team's capabilities in developing their teams based on career aspirations and individual skills/experiences while providing growth opportunities that retain talent
- Model, train and coach team's expectations to fit exceptional service standard by establishing clear goals/expectations while holding team members accountable to said standards
- Manage/plan team's operational and cyclical programs to maximize team member engagement to fit the business needs and minimize business disruption
- Auditing weekly scheduling for all teams in store
- Lead open-door culture where team members feel heard and safe to resolve any issues in a timely manner
- Engage/educate team on the company's new initiatives
- Develop HR Experts who serve the store team by solving removing roadblocks and engaging each team member in a way that connects them to the company's purpose
- Managed benefits enrollment by answering questions
Human Resources Expert
Target Co
12.2019 - 03.2021
- Became HR Expert District Trainer
- Created HR Experts Fundamentals book to help new HR Experts
- Promoted to Human Resources Team Leader for excellence on role
- Worked with HR Leader to anticipate and address specific talent and staffing needs for each area of the store, while executing intentional recruiting to help leaders find and hire talent with the right skills and experiences to best serve guests
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Delivered on all operational and cyclical programs dictated by HR leader
- Helped with employee unemployment and I9 forms to support compliance procedures
- Filed paperwork, sorted and delivered mail, and maintained office organization
- Acted as open door by listening to team members and collaborating with appropriate leaders to act as needed
- Supported training needs of the store
- Learned the store's sales goals and guest trends to impact and drive business results
- Demonstrated culture of ethical conduct
- Aided HR Leader in any upcoming events or activities.
Education
SHRM-CP - Human Resources Management
Rutgers, The State University of New Jersey
New Brunswick, NJ 02.2023 - Current
Skills
Benefits and Payroll Coordination
ADP Pay Force, Work Force Now, Workday
Employee Relations
Recruitment Strategies
Succession Planning
Workforce Planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sr. Human Resources Recruiter/Employee Relations Specialist
Bram Auto Group
02.2024 - Current
SHRM-CP - Human Resources Management
Rutgers, The State University of New Jersey
02.2023 - Current
Human Resources Coordinator
Bram Auto Group
10.2021 - 02.2024
Human Resources Team Leader
Target Co
03.2021 - 09.2021
Human Resources Expert
Target Co
12.2019 - 03.2021
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