Karol Hernandez
Pasadena,CA
Summary
I have a Master's Degree in International Trade Management for my home country Costa Rica. I have vast experience in Customer Service, Business, Office Management and Marketing related to social media.
I am enthusiastic, dependable, highly organized and able to work independently or as a part of a team.
I would love to work at PCC in order to support the students and staff.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Spanish Professor
Wasserman Partners Inc
03.2022 - Current
- Explained concepts and assignments in both native and non-native languages.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
- Explored and implemented innovative use of technology in language education.
- Used written exercises to test and develop reading and writing foreign languages.
Regional Commercial Manager
ILG LOGISTICS
01.2020 - 10.2021
- Maintained extensive knowledge of competitors offerings and presence in assigned territory
- Negotiation and strong relationship with partners, internal and external customers
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
Import and Export Manager
Grupo Unicomer
07.2007 - 12.2019
- Processed company's import permit and export license processes.
- Designed export strategies to meet project delivery requirements.
- Coordinated with shipping and transport companies on behalf of clients.
- Tracked shipments processing through customs and other agencies and obtained clearances.
Education
ESL Non-credit Program Level 5
Pasadena City College
Pasadena, CAMBA - Master's Degree in International Trade Management
Universidad Nacional De Costa Rica
Costa Rica 11.2013
BBA - International Relations
Universidad Nacional De Costa Rica
Costa Rica 05.2009
Skills
- Strong work ethic
- Multitasking
- Detail Oriented
- Critical thinker and problem solver
- Organizational and time management
- Customer focused mindset
- Excellent interpersonal, presentation, and communication skills
- Self-driven with a strong willingness to learn
Additional Information
Microsoft Office
SAP
CRM - Sales Force
KPIS
Canva
Language
Spanish
English
Certification
Yellow Belt Six Sigma
Digital Marketing
Timeline
Spanish Professor
Wasserman Partners Inc
03.2022 - Current
Regional Commercial Manager
ILG LOGISTICS
01.2020 - 10.2021
Import and Export Manager
Grupo Unicomer
07.2007 - 12.2019
ESL Non-credit Program Level 5
Pasadena City College
MBA - Master's Degree in International Trade Management
Universidad Nacional De Costa Rica
BBA - International Relations
Universidad Nacional De Costa Rica
Yellow Belt Six Sigma
Digital Marketing
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