Karol Rivera
Miami Gardens,FL
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Atlantis Management Services
Cooper City, FL
10.2021 - 09.2023
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed/reviewed screening and architectural applications for homeowners and tenants in a timely manner.
- Proof read meeting minutes for management staff.
- Organized important documents before annual and budget meetings.
- Multi-tasked between taking incoming calls, speaking with multiple residents in office and processing paper work.
- Answered and followed with board of directors, residents and staff members.
Sales Associate
Bath & Body Works
Pembroke Pines, FL
10.2020 - 03.2021
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FL07-2025
Skills
- Data Entry
- Report Writing
- Research
- Filing
- Mail Handling
- Organization and Efficiency
- Records Administration
- Microsoft Word, Excel and Power Point
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Atlantis Management Services
10.2021 - 09.2023
Sales Associate
Bath & Body Works
10.2020 - 03.2021
Associate of Arts - Psychology
Miami Dade College
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