Summary
Overview
Work History
Education
Skills
Languages
voluntering
Timeline
Generic

Karol Rodriguez

Glenwood,Maryland

Summary

Recently graduated from UTEL's International Business degree. Interests in the area of administration and management. Attracted to doing professional internships.

Proven track record in enhancing cultural exchanges and bilingual abilities as an Au Pair with Au Pair In America, coupled with expertise in managing sensitive client data and compliance at Popular Bank. Excelled in fostering strong relationships and delivering exceptional customer service, showcasing key skills in cultural immersion and social skills development.

Overview

6
6
years of professional experience

Work History

Au Pair

Au Pair In America
01.2023 - 01.2025
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.

Costumer Service

Popular Bank
08.2018 - 04.2019
  • Managed sensitive client data with discretion, adhering strictly to privacy policies and regulatory guidelines at all times.
  • Maintained up-to-date knowledge of banking regulations and compliance requirements, ensuring accurate processing of transactions.
  • Facilitated regular team meetings focused on continuous improvement strategies for delivering outstanding customer experiences.
  • Managed high-volume call center, maintaining exceptional service standards for all customers.

Education

English As A Second Language (ESL)

Howard Community College
Columbia, MD
05.2024

BBA - International Business

Universidad Tecnológica Latinoamericana En Línea
Mexico, ME
04.2024

Skills

  • Patience and understanding
  • Cultural immersion
  • Social Skills Development
  • Ability to Multitask
  • Fast Learner
  • Ability to Work Under Pressure
  • Ability to Work in Team
  • Communication Skills
  • Problem Solving Skills
  • Computer Skills

Languages

Spanish
Native or Bilingual
English
Professional Working

voluntering

IPUL

Timeline

Au Pair

Au Pair In America
01.2023 - 01.2025

Costumer Service

Popular Bank
08.2018 - 04.2019

English As A Second Language (ESL)

Howard Community College

BBA - International Business

Universidad Tecnológica Latinoamericana En Línea

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Karol Rodriguez