Karolaynd Alcantara Mejia
1451 44th St,North Bergen
Summary
Dedicated and compassionate student pursing an A.S in Medical Sciences with a Pre-Nursing focus at Hudson County Community College, eager to leverage my academic knowledge and passion for healthcare in Patient Care Technician (PCT) role. Versatile professional with a background in healthcare and customer service. Excelled in reducing patient anxiety and enhancing customer satisfaction through strong communication skills and bilingual proficiency. Demonstrated expertise in medical terminology and healthcare procedures.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Pharmacy Jose Nepo II
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cleck
Township of North Bergen
11.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Marketing Executive
Farach S.A. Laboratory Alfa
09.2020 - 07.2021
- Maintained detailed records of all interactions with prospects and clients to ensure accurate tracking of communications history and future followups.
- Planned and executed events and marketing programs to increase qualified leads.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
Auxiliary Nurse
Clinica Cruz Jiminian
01.2018 - 01.2020
- Reduced patient anxiety through clear communication and effective listening skills.
- Contributed to efficient unit operations by maintaining inventory levels of supplies and equipment required for quality patient care.
- Supported the nursing team by promptly responding to calls from patients or staff members requiring assistance.
- Monitored vital signs, maintaining accurate records for timely reporting to healthcare professionals.
- Assisted nurses in administering prescribed medications to ensure proper dosage and timing.
- Managed patients recovering from medical or surgical procedures.
Education
Associate of Science - Medical Sciences- Pre Professional -Pre Nursing AS
Hudson County Community College
Jersey City, NJ12-2026
Skills
- Basic patient care (vital signs monitoring, hygiene assistance, mobility support)
- Strong communication and interpersonal skills
- Knowledge of medical terminology and healthcare procedures
- CPR and First Aid Certified
- Bilingual: English and Spanish
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Cleck
Township of North Bergen
11.2022 - Current
Marketing Executive
Farach S.A. Laboratory Alfa
09.2020 - 07.2021
Auxiliary Nurse
Clinica Cruz Jiminian
01.2018 - 01.2020
Customer Service Representative
Pharmacy Jose Nepo II
Associate of Science - Medical Sciences- Pre Professional -Pre Nursing AS
Hudson County Community College
Similar Profiles
Jeffrey GoetzingerJeffrey Goetzinger
Pharmacy Manager at The Pharmacy II dba Orchard Hills PharmacyPharmacy Manager at The Pharmacy II dba Orchard Hills Pharmacy
Marian Johnson-BellMarian Johnson-Bell
Certified IV Pharmacy Technician at Legends Pharmacy IICertified IV Pharmacy Technician at Legends Pharmacy II
Marcel SantosMarcel Santos
Pharmacy Cashier at Pharmacy Alberto IIPharmacy Cashier at Pharmacy Alberto II