Karole Sykes
San Diego,California
Summary
Proven leader in environmental services, adept at boosting team productivity and enhancing customer satisfaction at Room Chazers through innovative cleaning solutions and effective staff management. Skilled in health and safety compliance and customer relationship management, consistently exceeding facility standards and expectations. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
5
5
years of professional experience
Work History
Cleaner Supervisor
Room Chazers
06.2019 - Current
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
EVS Technician
Abacus Staffing
09.2023 - 02.2024
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Brand Ambassador
Advantage Sales And Marketing
05.2020 - 01.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Education
Cosmetology License - Cosmetology Education
Career Academy Inc
Texarkana, TX09.1994
High School Diploma -
Hoover High School
San Diego, CA06.1987
Skills
- Waste disposal
- Employee Retention
- Health and safety
- Policy Enforcement
- Chemical Handling
- Cleaning techniques
- Cleaning practices
- Ordering cleaning supplies
- Vacuuming and sweeping
- Report Generation
- Staff evaluations
- Customer Service
- Customer service-focused
- Dusting furniture
- Supply Inventory Management
- Health and safety compliance
- Cleaning bathrooms
- Window Cleaning
- Customer Relationship Management
- Workload prioritization
Timeline
EVS Technician
Abacus Staffing
09.2023 - 02.2024
Brand Ambassador
Advantage Sales And Marketing
05.2020 - 01.2022
Cleaner Supervisor
Room Chazers
06.2019 - Current
Cosmetology License - Cosmetology Education
Career Academy Inc
High School Diploma -
Hoover High School
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