Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Karolina Cortez

San Antonio,TX

Summary

Detail-oriented professional with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Always willing to learn and adapt to new environments. Having a proactive and quick approach to identifying and addressing issues, and being respectful to all management as well as employees.

Overview

11
11
years of professional experience

Work History

Human Resources Manager

Alamo City Constructors, Inc
05.2019 - Current
  • Recruit, interview, hire, and train new staff; oversee daily workflow; provide performance evaluations; handle discipline and terminations; manage talent acquisition, maintain compliance with employment laws.
  • Develop implement and enforce HR policies and procedures that comply with federal state and local government regulations.
  • Act as a liaison between management and employees, addressing workplace issues, handling grievances and fostering a positive work environment.
  • Identify training needs and coordinate professional development programs to ensure that staff are equipped with the necessary skills and knowledge.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

HR Onsite Supervisor

MS Companies/Toyota
02.2017 - 03.2019
  • Conduct orientations; communicate work expectations; fulfill onboarding responsibilities; interview/hire candidates; advertise job openings; participate in job fairs.
  • Established strong relationships with clients, keeping them informed of off new hires/onboarding and address any concerns proactively.
  • Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
  • Ensured safety compliance on-site by conducting regular inspections and implementing necessary improvements.
  • Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
  • Maintained a safe work environment by enforcing strict adherence to safety protocols among all members/employees on site.

Human Resources Generalist

Hollingsworth Logistics Group
06.2016 - 12.2017
  • Support in all HR areas; review resumes; process unemployment claims; conduct investigations; ensure consistent administration of HR policies.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
  • Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.

HR Administrative Support (Contract)

Brandt Companies
05.2015 - 01.2016
  • Provide administrative support for HR; manage new hires and terminations; assist with hiring process; recommend HR policies.
  • Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
  • Supported payroll processing by accurately tracking time and attendance records, reporting discrepancies to management as needed.
  • Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
  • Enhanced onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.

HR/Contractor Exchange

Accenture
06.2013 - 03.2015
  • Ensure accurate data entry for new hires; support client teams; administer employee benefits; conduct orientation classes.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Collected, arranged, and input information into database system.
  • Address all requests from management as submitted in a timely manner and quickly responding to their need of information.

Education

Bachelor of Science in Criminal Law -

Sulross State University
Alpine, TX

Skills

  • HR policies and procedures
  • Training and mentoring
  • Employee Relations
  • Microsoft Excel, Word, Outlook, Zoom
  • Benefits and compensation management
  • Recruitment and hiring
  • Payroll; Paylocity, Clear Company, Salesforce, Kronos
  • Bilingual
  • Talent Acquisition
  • Onboarding and Orientation
  • Employee Onboarding
  • Recruitment and selection

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Human Resources Manager

Alamo City Constructors, Inc
05.2019 - Current

HR Onsite Supervisor

MS Companies/Toyota
02.2017 - 03.2019

Human Resources Generalist

Hollingsworth Logistics Group
06.2016 - 12.2017

HR Administrative Support (Contract)

Brandt Companies
05.2015 - 01.2016

HR/Contractor Exchange

Accenture
06.2013 - 03.2015

Bachelor of Science in Criminal Law -

Sulross State University

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Karolina Cortez