Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Barista

Karolina Montalvo

Summary

Professional construction leader with proven track record in project management, delivering projects on time and within budget. Strong focus on team collaboration and adapting to changing needs, ensuring reliability and consistency. Skilled in project planning, risk management, and stakeholder communication. Known for driving results and maintaining high standards in all phases of construction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shop Manager

Strictly Diesel
01.2024 - Current
  • Diagnosing and repairing diesel engines.
  • Inspecting and identifying mechanical issues.
  • Prepare and provide estimates for repair costs to customers.
  • Ordering replacement parts, ensuring they are available for timely service.
  • Performing necessary repairs.
  • Maintaining clear communication about clients vehicle needs and servicing schedules.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Understanding of diesel engines and efficient organizational skills to manage parts inventory and customer expectations effectively.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Developed new promotional campaigns to attract new customers.
  • Monitored and analyzed sales reports to identify opportunities for growth.

Part Sales Manager

AutoZone
04.2023 - 01.2024
  • Assist the assistant manager and store manager in supervising store personnel.
  • Assistswith training and developing store personnel.
  • Assume responsibility for the store operation in the assistant manager and store manager's absence, and on assigned shifts.
  • Delegate and ensure store merchandising tasks are completed in a timely manner.
  • Operate cash registers and follow established cash handling duties, including but not limited to deposits, petty cash and lane accountability.
  • Ensure all company policies, and loss prevention procedures are followed.
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives.
  • Maintain a safe working environment while ensuring AutoZoners are implementing trained practices including PPE (Personal Protective Equipment.)
  • Maintain sales productivity, store appearance and merchandising standards.
  • Conduct and review all opening and closing procedures.
  • Manage emergency situations and conduct proper emergency procedures.
  • Follow proper accident procedures.
  • Provide feedback regarding AutoZoner performance to the store manager.
  • Address customer concerns and resolve them with a goal of turning a complaint into a compliment.
  • Assist with management of the Commercial Department (as applicable) to ensure commercial accounts are serviced and deliveries are made as promised.
  • Process returns and effectively manages inventory.
  • Communicate AutoZoner issues and concerns to the assistant store manager and/or store manager in a timely and confidential manner.
  • Motivate store AutoZoners to provide Customer Service, enhance productivity level and market products to enhance sales and profits.

Forklift Operator

FedEx Freight
05.2022 - 02.2023
  • Transport freight across dock area to/from trailers for loading to trailers.
  • Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck.
  • Verify documentation matching freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.
  • Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope) Recoup/repair damaged freight when necessary.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.

Tasker

TaskRabbit
01.2020 - 01.2023
  • Clients looking for certain work hire me through TaskRabbit to do various amounts of tasks including:
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Maintained entire family's schedule and organized events.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.

Production Associate

Acadental
08.2021 - 05.2022
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Safely operated hand and power tools to complete repetitive tasks.
  • Assembly of small parts
  • Support multiple tasks in a controlled production environment.
  • Operate some robotic machines to produce consistent products upon training.
  • Checked and wrapped items, placed in boxes and labeled cartons for shipping.
  • Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
  • Resolved issues quickly to maintain productivity goals.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.

Carpenter

Ycc
10.2020 - 03.2021
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Assisted with movement of materials and equipment to job sites.
  • Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter.
  • Cut materials according to specifications in preparation for installation.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Planned projects by identifying necessary equipment, tools, and required assistance.

Construction Project Manager

Integrity Roofing & Gutters
09.2015 - 10.2020
  • Managing all aspects of roofing projects, from initial lead meetings to project completion.
  • Consulted with clients to define objectives and develop scopes.
  • Serving as the primary point of contact for sales, building divisions, vendors, inspectors, foremen, crews, and the owner's personal clientele.
  • Put together estimates, specifications, and other project documents.
  • Reviewed project scope, required materials and labor pricing to develop competitive bids.
  • Developed and executed pre-construction milestones on project schedule.
  • Meeting new clients for pre-construction documentation and walkthrough.
  • Providing notary services.
  • Preparing and filing documents with permitting jurisdictions.
  • Ordering and delivering materials.
  • Scheduling and coordinating construction inspections.
  • Conducting inspector meetings.
  • Registering material warranties.
  • Managing inventory and controlling stock.
  • Negotiated contracts with vendors and subcontractors for optimal cost savings on materials and services.
  • Supervising on-site job activities.
  • Maintaining client and builder relationships during ongoing projects.
  • Handling invoicing and deposits.
  • Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Established successful relationships with clients, leading to repeat business and positive referrals.
  • Supervised day-to-day activities of [60]-person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.

Store Manager

Cricket Wireless
02.2014 - 08.2015
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Tracked and recorded department inventory products, including high-priced merchandise.

Education

Associate of Science - Medical Assistant

Florida Technical College
Orlando, FL
05.2013

High school diploma or GED - undefined

Ocoee High School
Ocoee, FL
05.2013

Skills

  • Expense management
  • IT support expertise
  • Inventory management
  • Proficient in Microsoft Office
  • Skilled in Bluebeam applications
  • Document organization
  • Strategic business growth
  • Executive assistance expertise
  • Procurement management
  • Electronic signature proficiency
  • Blueprint interpretation skills
  • Administrative support experience
  • Project timeline management
  • Project management
  • Negotiation strategy development
  • Store operations
  • Team leadership
  • Invoice management
  • Proficient in CRM software
  • Business operations
  • Customer relations management
  • Retention program management
  • Operational efficiency management
  • Vendor relationship management

Certification

  • Driver's License, 2022-03-01, 2030-03-01
  • Certified Notary Public, 2015-06-01, 2025-09-01
  • Forklift Certification, 2022-05-01, 2025-01-01

Languages

Spanish
English

Timeline

Shop Manager

Strictly Diesel
01.2024 - Current

Part Sales Manager

AutoZone
04.2023 - 01.2024

Forklift Operator

FedEx Freight
05.2022 - 02.2023

Production Associate

Acadental
08.2021 - 05.2022

Carpenter

Ycc
10.2020 - 03.2021

Tasker

TaskRabbit
01.2020 - 01.2023

Construction Project Manager

Integrity Roofing & Gutters
09.2015 - 10.2020

Store Manager

Cricket Wireless
02.2014 - 08.2015

High school diploma or GED - undefined

Ocoee High School

Associate of Science - Medical Assistant

Florida Technical College

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Karolina Montalvo