KAROLINA QUIZHPI
BROOKLYN,NEW YORK
Summary
Versatile and dynamic, with a proven track record at JMQ Food Corp, I excel in customer service and bilingual communication. Demonstrating adaptability and exceptional money handling, I've significantly enhanced customer satisfaction and team efficiency. My ability to thrive in high-pressure environments sets me apart, showcasing my commitment to excellence and teamwork.
Overview
11
11
years of professional experience
Work History
Assistant Manager / Cashier / Line Cook
JMQ Food Corp
Brooklyn, USA
07.2016 - Current
- Dedicated to delivering exceptional customer experiences, responding promptly to inquiries, and resolving issues efficiently to promote positive experiences.
- Fluent in English and Spanish, with excellent verbal and written communication skills, enabling effective communication with diverse customers and colleagues.
- Skilled at managing multiple responsibilities and staying organized in fast-paced environments.
- Physically able to perform duties requiring prolonged standing, walking, and lifting with minimal breaks, ensuring seamless service delivery.
- Skilled at managing cash-handling responsibilities, as well as credit transactions and returns, ensuring accurate and secure processing.
- Able to provide guidance and support to new hires, ensuring a smooth transition into their roles, promoting a positive and productive team environment.
- Ability to organize schedules and food inventory.
- Flexible and adaptable, with the ability to assume various roles and responsibilities within the team.
Cashier / Server
Roll N' Roaster
Brooklyn, USA
07.2014 - 06.2016
- Proven ability to prioritize tasks and maintain organization in dynamic, high-pressure settings.
- Able to maintain high energy levels throughout extended periods of physical activity.
- Skilled at providing top-notch customer service, ensuring customer satisfaction, and loyalty.
- Able to accurately process transactions, handle cash, and provide change without assistance.
Food Preparation Worker
Manhattan Chili Co.
Pleasantville, USA
07.2014 - 01.2015
- Able to manage time efficiently.
- Proven ability to adapt to new skills, to work collaboratively with chefs, cooks, and other kitchen staff, to ensure seamless presentation.
- Attention to detail, despite high-stress situations.
- Ability to maintain a clean and organized workstation.
Education
High School - Law
James Madison High School
Brooklyn, NY06-2014
Skills
- Customer service
- Bilingual
- Time management
- Detail-oriented
- Multitasking and organization
- Teamwork
- Scheduling and planning
- Adaptability and flexibility
- Money handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Manager / Cashier / Line Cook
JMQ Food Corp
07.2016 - Current
Cashier / Server
Roll N' Roaster
07.2014 - 06.2016
Food Preparation Worker
Manhattan Chili Co.
07.2014 - 01.2015
High School - Law
James Madison High School
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