Hi, I’m
Karolina Skott
Counselor
Bartlett,IL
Summary
Empathetic, people loving professional with addiction counseling knowledge and skills, dedicated to positively change peoples lives.
Overview
16
years of professional experience
7
years of post-secondary education
4
Certifications
2
Languages
Work History
Best Brains IncSouth Barrington, United States
Personal Executive Assistant
02.2022 - Current
Job overview
- Managed various project in the property, including hiring people and companies for specific projects
- Managed schedules and calendar for the executive
- Arranged appointments
- Created and managed multiple personal parties
- Driven to appointments and other errands
- Took care of the properties, including house, high-end cars, furniture, clothing; purchased, sold and organized
- Came up with multiple solutions saving money, time and energy bringing more convenient and easy life for the executive
- Scheduled home maintenance and repairs, supervised service workers
- Constantly run errands and performed necessary tasks, including the child of the executive, being a nanny, caregiver
- Shopped for food, supplies, and other requested items
- Constantly organized the space within the house
- Kept constant effective precise communication with the executive through phone calls, text messages and emails
- Managed the properties (house, apartment, vehicles, furniture, etc)
- Material pickups and drop offs if necessary
- Brought peace, order, love to the environment, changing and touching people's lives.
- Worn mulittude of hats and functions, constantly adjusting to the needs
- Worked flexible hours across night, weekend and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
Norwood Senior NetworkGreater Chicago, IL
Caregiver
12.2018 - 02.2022
Job overview
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cared for the patients in their homes and assisted living, adjusting to specific needs
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided compassionate and patient-focused care to cultivate well-being and fun but safe environment
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Above and Beyond Family Recovery CenterChicago, IL
Primary Counselor Intern
08.2019 - 02.2020
Job overview
- Extended experience in counseling, both group and individual
- Developed multiple care plans for the patients, induced interviews and intakes
- Managed case of up to eight people
- Participated in regular trainings and supervision
- Created plans and outlooks for new groups
- Developed and maintained relationships with the patients that lead to successful program graduation
- Used motivational interviewing, rational behavior therapy, cognitive behavioral therapy and other mental health therapeutic techniques
- Facilitated group sessions with up to 18 people and encouraged participants to share stories in safe, confidential environment.
- Obtained knowledge and practise of effective intervention strategies
- Guided group therapy and one-on-one counseling sessions as scheduled
- Used cognitive behavior therapy to assist clients in recognizing and redirecting their habits and cycles
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
Private CusomersChicago, IL
Caregiver
07.2015 - 03.2018
Job overview
- Managed patients' schedules ensuring all appointments were kept
- Managed medical arrangements, light household work, prepared meals, assisted with housekeeping services, and other seasonal duties as needed
- Assisted with personal care and fun activities
- Transported clients to different places and assisted with shopping, walking, and appointments
- Provided fun, motivating and engaging home-like environment and companionship
- Monitored progress and documented any status changes accordingly.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Bennigan'sChicago, IL
Administrative Manager, Server
02.2012 - 11.2013
Job overview
- Provided supervisory and administrative assistance for the General Manager
- Conducted employee orientation for new hires
- Supported staff of 40+ personnel ensuring that job responsibilities were met and excellent customer service was provided
- Provided conflict resolution when necessary
- Resolved customer service issues in a timely manner resulting in customer satisfaction
- Managed invoices, employee work schedules and coordinated orders with external vendors
- Created employees' schedules and events calendar
- Provided training for new employees.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Updated reports, managed accounts, and generated reports for company database.
- Delivered performance reviews, recommending additional training or advancements.
- Supervised staff and delegated tasks to maintain positive, productive restaurant operations.
- Completed bi-weekly payroll for about 40 employees.
Hilton San Diego Bayfront, Neiman MarcusSan Diego, CA
Server, Customer Service Ambassador
05.2007 - 01.2011
Job overview
- Provided excellent service to diverse clientele in high volume and fine-dining environment
- Received the "Catch me at my best" award for friendly and professional service and positive attitude, extensively and periodically trained on manners of serving, wine and food knowledge
- Participated and contributed to the creation and rules and regulations within the team
- Provided positive, supportive, and efficient customer support to a demanding and affluent clientele
- Participated in meetings and worked on strategies to improve customer service in the restaurant
- Delivered ideas and workshops to the department and worked with coworkers to improve the dining experience
- Handled customer complaints with poise and grace, immediately resolving issues by contacting the manager
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Was chosen as a Customer Service Ambassador, therefore constantly worked on improving relationships between the providers and customers, as well as the service
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Controlled resources and utilized assets to achieve qualitative and quantitative targets.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Won multiple awards and competitions for the best customer service and best sells of the department
Education
City Colleges Of Chicago - Wilbur Wright CollegeChicago, IL
No Degree from Addiction Counseling
05.2016 - 05.2020
West Pomeranian School of BusinessSzczecin
BBA from Marketing Management Media And Communication
05.1999 - 05.2002
Skills
Care Giverundefined
Certification
CPR & First Aid
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Hobbies
Camping, Cycling, Health Coaching, Evangelizing, Spiritual Development
Timeline
Personal Executive Assistant
Best Brains Inc
02.2022 - Current
Primary Counselor Intern
Above and Beyond Family Recovery Center
08.2019 - 02.2020
Caregiver
Norwood Senior Network
12.2018 - 02.2022
City Colleges Of Chicago - Wilbur Wright College
No Degree from Addiction Counseling
05.2016 - 05.2020
Caregiver
Private Cusomers
07.2015 - 03.2018
Administrative Manager, Server
Bennigan's
02.2012 - 11.2013
Server, Customer Service Ambassador
Hilton San Diego Bayfront, Neiman Marcus
05.2007 - 01.2011
West Pomeranian School of Business
BBA from Marketing Management Media And Communication
05.1999 - 05.2002
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