Hi, I’m
Karolina Skott
Counselor
Bartlett,IL
Summary
Empathetic, people loving professional with addiction counseling knowledge and skills, dedicated to positively change peoples lives.
Overview
16
years of professional experience
7
years of post-secondary education
4
Certifications
2
Languages
Work History
Best Brains IncSouth Barrington, United States
Personal Executive Assistant
02.2022 - Current
Job overview
- Managed various project in the property, including hiring people and companies for specific projects
- Managed schedules and calendar for the executive
- Arranged appointments
- Created and managed multiple personal parties
- Driven to appointments and other errands
- Took care of the properties, including house, high-end cars, furniture, clothing; purchased, sold and organized
- Came up with multiple solutions saving money, time and energy bringing more convenient and easy life for the executive
- Scheduled home maintenance and repairs, supervised service workers
- Constantly run errands and performed necessary tasks, including the child of the executive, being a nanny, caregiver
- Shopped for food, supplies, and other requested items
- Constantly organized the space within the house
- Kept constant effective precise communication with the executive through phone calls, text messages and emails
- Managed the properties (house, apartment, vehicles, furniture, etc)
- Material pickups and drop offs if necessary
- Brought peace, order, love to the environment, changing and touching people's lives.
- Worn mulittude of hats and functions, constantly adjusting to the needs
- Worked flexible hours across night, weekend and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
Norwood Senior NetworkGreater Chicago, IL
Caregiver
12.2018 - 02.2022
Job overview
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cared for the patients in their homes and assisted living, adjusting to specific needs
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided compassionate and patient-focused care to cultivate well-being and fun but safe environment
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Above and Beyond Family Recovery CenterChicago, IL
Primary Counselor Intern
08.2019 - 02.2020
Job overview
- Extended experience in counseling, both group and individual
- Developed multiple care plans for the patients, induced interviews and intakes
- Managed case of up to eight people
- Participated in regular trainings and supervision
- Created plans and outlooks for new groups
- Developed and maintained relationships with the patients that lead to successful program graduation
- Used motivational interviewing, rational behavior therapy, cognitive behavioral therapy and other mental health therapeutic techniques
- Facilitated group sessions with up to 18 people and encouraged participants to share stories in safe, confidential environment.
- Obtained knowledge and practise of effective intervention strategies
- Guided group therapy and one-on-one counseling sessions as scheduled
- Used cognitive behavior therapy to assist clients in recognizing and redirecting their habits and cycles
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
Private CusomersChicago, IL
Caregiver
07.2015 - 03.2018
Job overview
- Managed patients' schedules ensuring all appointments were kept
- Managed medical arrangements, light household work, prepared meals, assisted with housekeeping services, and other seasonal duties as needed
- Assisted with personal care and fun activities
- Transported clients to different places and assisted with shopping, walking, and appointments
- Provided fun, motivating and engaging home-like environment and companionship
- Monitored progress and documented any status changes accordingly.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Bennigan'sChicago, IL
Administrative Manager, Server
02.2012 - 11.2013
Job overview
- Provided supervisory and administrative assistance for the General Manager
- Conducted employee orientation for new hires
- Supported staff of 40+ personnel ensuring that job responsibilities were met and excellent customer service was provided
- Provided conflict resolution when necessary
- Resolved customer service issues in a timely manner resulting in customer satisfaction
- Managed invoices, employee work schedules and coordinated orders with external vendors
- Created employees' schedules and events calendar
- Provided training for new employees.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Updated reports, managed accounts, and generated reports for company database.
- Delivered performance reviews, recommending additional training or advancements.
- Supervised staff and delegated tasks to maintain positive, productive restaurant operations.
- Completed bi-weekly payroll for about 40 employees.
Hilton San Diego Bayfront, Neiman MarcusSan Diego, CA
Server, Customer Service Ambassador
05.2007 - 01.2011
Job overview
- Provided excellent service to diverse clientele in high volume and fine-dining environment
- Received the "Catch me at my best" award for friendly and professional service and positive attitude, extensively and periodically trained on manners of serving, wine and food knowledge
- Participated and contributed to the creation and rules and regulations within the team
- Provided positive, supportive, and efficient customer support to a demanding and affluent clientele
- Participated in meetings and worked on strategies to improve customer service in the restaurant
- Delivered ideas and workshops to the department and worked with coworkers to improve the dining experience
- Handled customer complaints with poise and grace, immediately resolving issues by contacting the manager
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Was chosen as a Customer Service Ambassador, therefore constantly worked on improving relationships between the providers and customers, as well as the service
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Controlled resources and utilized assets to achieve qualitative and quantitative targets.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Won multiple awards and competitions for the best customer service and best sells of the department
Education
City Colleges Of Chicago - Wilbur Wright CollegeChicago, IL
No Degree from Addiction Counseling
05.2016 - 05.2020
West Pomeranian School of BusinessSzczecin
BBA from Marketing Management Media And Communication
05.1999 - 05.2002
Skills
Care GiverHome HealthHome CarePersonal CareOrganizational SkillsDocumentationMicrosoft OutlookCase ManagementTime ManagementCustomer ServiceMicrosoft ExcelIndividual / Group CounselingAddiction CounselingBehavioral TherapyMotivational InterviewingCognitive Behavioral TherapyGroup TherapyMedication AdministrationPersonal Assistant ExperienceSocial WorkMeal PreparationPet CareCare plansBehavioral healthWord processingComputer skillsMicrosoft WordLanguagesPolish - ExpertAssessmentsCase management & social work — ProficientDetermining client needs, providing support resources, and collaborating with clients andMultidisciplinary teamsDevelopment in any professional field
Counselling
Interpersonal Communication
Treatment planning
Reporting
Group and Individual Therapy
Leadership
Outstanding interpersonal skills
Personal care support
Case management proficiency
Intervention planning
Addiction Recovery Couseling
Mental health support
Daily living activities educator
Crisis Response
Public speaking ability
Skilled in intake interviewing
DBT qualified
Certification
CPR & First Aid
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Hobbies
Camping, Cycling, Health Coaching, Evangelizing, Spiritual Development
Timeline
Personal Executive Assistant
Best Brains Inc
02.2022 - Current
Primary Counselor Intern
Above and Beyond Family Recovery Center
08.2019 - 02.2020
Caregiver
Norwood Senior Network
12.2018 - 02.2022
City Colleges Of Chicago - Wilbur Wright College
No Degree from Addiction Counseling
05.2016 - 05.2020
Caregiver
Private Cusomers
07.2015 - 03.2018
Administrative Manager, Server
Bennigan's
02.2012 - 11.2013
Server, Customer Service Ambassador
Hilton San Diego Bayfront, Neiman Marcus
05.2007 - 01.2011
West Pomeranian School of Business
BBA from Marketing Management Media And Communication
05.1999 - 05.2002