Karolina Szymczyk
Saint Augustine
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
11
11
years of professional experience
Work History
Office Manager/Business Owner
Tristate Builders & Remodeling LLC
Saint Augustine
01.2023 - Current
- Prepared agendas for board meetings along with taking minutes during sessions.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ensured compliance with applicable laws regarding employment practices.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Developed and implemented office policies and procedures.
- Reviewed files and records to obtain information and respond to requests.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
- Managed office budget to handle inventory, postage and vendor services.
- Produced thorough, accurate and timely reports of project activities.
Owner/ Office manager
Serv-All Electrical LLC
Saint Augustine
01.2023 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Monitored performance of personnel against goals set forth by the company.
- Oversaw budgeting and financial management.
- Reviewed legal documents related to business operations.
- Ensured compliance with applicable laws and regulations related to business operations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managing Bookkeeping & Payroll
Mail Carrier
USPS
Palm Coast
03.2018 - 11.2022
- Provided assistance in sorting large volumes of mail at post office facility.
- Kept up-to-date knowledge of postal rates, regulations, and procedures.
- Performed regular maintenance checks on assigned vehicle.
- Organized parcels into appropriate size containers for transport.
- Operated a vehicle in accordance with safety regulations.
- Verified accuracy of addresses before delivering packages.
- Ensured compliance with federal laws related to privacy protection.
- Maintained records of all deliveries made during the day.
- Informed customers of package arrival or delays when necessary.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Scanned packages for delivery tracking.
- Reported any damaged or missing mail items to supervisor immediately.
- Provided friendly customer service at all times while delivering mail.
- Conducted regular check-ins with supervisors throughout the day.
- Updated daily delivery logs to record number of deliveries made.
- Checked incoming mail for proper postage and correct names and addresses.
- Handled undeliverable mail in accordance with established procedures.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Delivered mail to residents and business within assigned area.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Scanned labels on letters or parcels to confirm receipt.
- Provided change-of-address cards and other postal forms upon customer request.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
Owner/Business Office Manager
KMS Transport
Saint Augustine
12.2016 - 01.2018
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Monitored performance of personnel against goals set forth by the company.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw budgeting and financial management.
- Reviewed legal documents related to business operations.
- Provided direction and guidance to employees.
- Ensured compliance with local, state, and federal regulations.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Office Assistant
K Transport LLC
Palm Coast
08.2014 - 11.2016
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to multiple departments as needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered phone calls and directed them to appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Managed daily office operations and maintained a clean and efficient workspace.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Answered and directed phone calls to appropriate staff members.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Education
High School Diploma -
William L Dickinson High School
Jersey City, NJ06-2005
Skills
- Bookkeeping
- Payroll administration
- Financial analysis
- Office management
Languages
Polish
Full Professional
English
Full Professional
Timeline
Office Manager/Business Owner
Tristate Builders & Remodeling LLC
01.2023 - Current
Owner/ Office manager
Serv-All Electrical LLC
01.2023 - Current
Mail Carrier
USPS
03.2018 - 11.2022
Owner/Business Office Manager
KMS Transport
12.2016 - 01.2018
Office Assistant
K Transport LLC
08.2014 - 11.2016
High School Diploma -
William L Dickinson High School