Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Languages
Timeline
Generic

Karoline Lugo

Orlando,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Director

La Petite Academy Inc.
08.2023 - Current
  • Created and updated records and files to maintain document compliance.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Trained and mentored new employees on industry practices and business operations.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
  • Led team of 16 professionals in special projects and daily operations.

TEAM LEAD

LA PETITE ACADEMY
02.2022 - 08.2023
  • Helping lead teachers, Close school, do computer work such as billing, enrollment, refunds, sending and responding to emails
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.

INFANT CLASSROOM TEACHER

LA PETITE ACADEMY
08.2017 - 01.2022
  • Giving tours to families, managing staff, filling paperwork, training staff, supporting staff on floor, curriculum training, conducting observations, interacting with families.

VOLUNTEER

NEMOURS CHILDREN HOSPITAL
08.2019 - 01.2020
  • Played and engaged with pediatric patients as well as sibling to help normalize activities, cleaned toys and Child Life space, as well as took toys to other floors that needed them, brought activities to patients that could not go to Child Life space, also took patients to Child Life space.

Education

ASSOCIATES IN ARTS -

VALENCIA COLLEGE
Orlando, FL
12.2018

GED -

TIMBER CREEK HIGH SCHOOL
Orlando, Florida
05.2015

Skills

  • Operational Efficiency and Safety
  • Field Support
  • Schedule Management
  • Guest Satisfaction
  • Overseeing Personnel
  • Staff Development
  • Financial Administration
  • Computer Skills
  • Teamwork and Collaboration
  • Team Leadership
  • Customer Service
  • Documentation And Reporting

Certification

  • 45 Hours DCF
  • DCF Certified
  • CPR certified
  • CDA

Personal Information

Title: TEAM LEAD

References

  • Taquesta Verpaele, La Petite Academy, School Director, (561) 707-2094, tverpaele@lapetite.com
  • Joelle Del Orbe-Just, Nemours Children Hospital, Administrative Coordinator, (407) 650-7556, jjust@nemours.org
  • Maritza Morales-Dasilva, La Petite Academy, Coworker, (813) 784-9759, Mmoralesdasilva@gmail.com
  • Yara Edeis, Personal Reference, (407) 437-0069, yara_edeis@icloud.com

Languages

Spanish
Native or Bilingual

Timeline

Assistant Director

La Petite Academy Inc.
08.2023 - Current

TEAM LEAD

LA PETITE ACADEMY
02.2022 - 08.2023

VOLUNTEER

NEMOURS CHILDREN HOSPITAL
08.2019 - 01.2020

INFANT CLASSROOM TEACHER

LA PETITE ACADEMY
08.2017 - 01.2022

ASSOCIATES IN ARTS -

VALENCIA COLLEGE

GED -

TIMBER CREEK HIGH SCHOOL

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Karoline Lugo