Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karoll Olazabal

Miami

Summary

Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics. Bilingual in English and Spanish, facilitating diverse team and community collaboration.

Overview

3
3
years of professional experience

Work History

Community Operations Manager

L&C Royal Management
Miami
01.2025 - Current
  • Coordinated with contractors to ensure timely completion of projects within budget.
  • Ensured compliance with local laws and regulations related to HOA governance and operations.
  • Conducted periodic inspections of common areas to identify safety hazards or maintenance needs.
  • Responded promptly to inquiries from residents regarding their rights as homeowners.
  • Organized meetings between board members and homeowners to discuss issues or concerns.
  • Prepared monthly financial and violation reports for review by the Board of Directors.
  • Maintained seamless daily operations for residential community.
  • Facilitated timely resolution to neighborhood challenges and tenant complaints.
  • Met with clients to negotiate management and service contracts.

Front Desk Receptionist

L&C Royal Management
Miami
08.2024 - 01.2025
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Responded to customer inquiries via phone, email, and in person.
  • Handled sensitive information in a confidential manner.

Package Handler

Fed Ex Ground
Miami
09.2023 - 08.2024
  • Organized packages according to type, size, destination, and other specifications.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Assisted in training new employees on package handling processes.

Cashier

Burlington
Miami
01.2023 - 03.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Election Worker

Data Targeting
Miami
04.2022 - 11.2022
  • Conducted surveys across various neighborhoods to gather insights on elections and promote campaign.
  • Collaborated with candidates during campaign promotion while engaging with community members.

Education

Associate of Arts - Pre Law

Miami Dade College
Miami, FL
05-2025

Bachelor of Arts - Political Science

FIU
Miami

Skills

  • Customer relations
  • Project management
  • Problem solving
  • Decision-making
  • File management
  • Phone etiquette
  • Fluent in English and Spanish
  • Multilingual communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited

Timeline

Community Operations Manager

L&C Royal Management
01.2025 - Current

Front Desk Receptionist

L&C Royal Management
08.2024 - 01.2025

Package Handler

Fed Ex Ground
09.2023 - 08.2024

Cashier

Burlington
01.2023 - 03.2023

Election Worker

Data Targeting
04.2022 - 11.2022

Associate of Arts - Pre Law

Miami Dade College

Bachelor of Arts - Political Science

FIU

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