Karolyn Hamm
Los Angeles,CA
Summary
Highly-motivated multifaceted professional with 12+ years experience in private doula and holistic care and 10+ years transporting the general public, asset protection and security dispatching. Well seasoned professional with excellent communication, organization, strong punctuality, and interpersonal skills, ready to bring 25+ years of preserving safety and life to a new organization.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Birth and Postpartum Doula
Zen Baby Births
06.2003 - Current
- Delivered over 100 babies in 20+ years through tailored birth plans and trust postpartum services.
- Enhanced prenatal and postpartum care by providing empowering safe and trusted delivery practices, emotional support, and physical comfort measures.
- Supported new and experience mothers in achieving their desired birth experience by creating a calm and nurturing environment.
- Managed client needs during labor with effective pain relief techniques such as prenatal massage, breathing exercises, and positioning adjustments.
- Facilitated successful transitions into parenthood by offering practical advice on newborn routines, sleep patterns, and developmental milestones.
- Co-managed high-risk pregnancies and assisted in delivery of multiples.
Security Dispatcher
SOS Security
02.1999 - 05.2003
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between local authorities and a ream of 50+ guards, ensuring prompt response to potential threats or concerns.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols
- Improved communication between security teams by implementing a standardized radio protocol for incident reporting.
- Trained new dispatchers on company protocols, procedures, and effective communication techniques for better team performance.
Bus Driver (Class A)
LADOT Transit
03.1994 - 02.1999
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Improved route efficiency by 150% after consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Education
Associate of Arts - Early Childhood Education
Los Angeles City College
Los Angeles, CA06.
High School Diploma -
Fairfax Senior High School
Los Angeles, CA06.1987
Skills
- Postpartum Care
- Maternal Nutrition
- Birth Planning
- Pregnancy Massage
- Breastfeeding Assistance
- Holistic Care
- Cesarean Support
- Prenatal Education
- Placenta Encapsulation
- Infant Sleep Training
- Commercial Driving
- Passenger Safety
- CDL Class A
- Schedule Management
- Route Navigation
- Dispatch Coordination
Certification
- Postpartum Doula License - DONA Trained [22 years]
- Newborn Nursery Management - DONA Trained [22 years]
- Infant Feeding Specialist - DONA Trained [22 years]
- Sleep Aid Educator - DONA Trained [22 years]
- Postpartum Practices Malaysian Consulate [4 years]
- Early Childhood Development [25 years]
- CDL-A [held 1996 - expired 2020]
Timeline
Birth and Postpartum Doula
Zen Baby Births
06.2003 - Current
Security Dispatcher
SOS Security
02.1999 - 05.2003
Bus Driver (Class A)
LADOT Transit
03.1994 - 02.1999
Associate of Arts - Early Childhood Education
Los Angeles City College
High School Diploma -
Fairfax Senior High School