Karolyn West
Tempe,AZ
Summary
Dynamic professional with a proven track record at In-N-Out, enhancing customer dining experiences through exceptional service and efficient team collaboration. Expert in food safety and skilled in leveraging analytical thinking and excellent communication to solve problems and improve operations. Demonstrates a strong ability to lead under pressure, ensuring seamless service and customer satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
CogBurns
Server
Mesa, AZ
08.2024 - Current
- Customer Service: Provide friendly and efficient service to guests, taking orders, answering questions, and making recommendations to enhance the dining experience.
- Order Management: Accurately input orders into the system, and ensure timely delivery of food and beverages to customers.
- Cleanliness: Maintain a clean and organized dining area, including setting tables, clearing dishes, and restocking supplies.
- Teamwork: Collaborate with kitchen staff and other servers to ensure smooth operations and guest satisfaction during peak hours.
- Cash Handling: Process payments, handle cash and credit transactions, and provide accurate change.
- Problem-Solving: Address customer complaints and issues promptly and professionally to ensure a positive dining experience.
In-N-Out
Associate
Mesa, AZ
02.2021 - Current
- Customer Service: Engage with customers by taking orders, answering questions, and providing exceptional service to ensure a positive dining experience.
- Food Preparation: Assist in the preparation and assembly of food items, including cooking, grilling, and frying, according to company standards and procedures.
- Team Collaboration: Work cohesively with team members to maintain a clean, organized, and efficient workspace, ensuring smooth operations, and adherence to health and safety standards.
- Cash Handling: Operate the cash register, manage transactions, and handle monetary exchanges accurately.
- Training and Development: Participate in continuous training programs to improve skills and stay updated on new menu items and procedures.
Rusty Taco
Line cook
Gilbert, AZ
01.2023 - 03.2024
- Cooking and Plating: Efficiently cook and assemble dishes in a timely manner, maintaining presentation, and portion control.
- Cleanliness and Safety: Maintain a clean and organized work area, adhering to food safety and sanitation guidelines, to ensure a safe environment for customers and staff.
- Team Collaboration: Work collaboratively with the kitchen and front-of-house teams to ensure seamless service during peak hours.
Education
High School Diploma -
Casteel High School
Queen Creek, AZ05-2022
Skills
- Teamwork and collaboration
- Calm under pressure
- Computer skills
- Active listening
- Organizational skills
- Excellent communication
- Friendly, positive attitude
- Menu memorization
- Safe food handling
- Seating arrangements
- Decision-making
Affiliations
- Dance
- Hiking
- Cooking
- Time with family and friends
- Blogging
Timeline
CogBurns
Server
08.2024 - Current
Rusty Taco
Line cook
01.2023 - 03.2024
In-N-Out
Associate
02.2021 - Current
High School Diploma -
Casteel High School
Similar Profiles
Brenda MartinezBrenda Martinez
Itzcali Tapas & Tequila at ServerItzcali Tapas & Tequila at Server
Hunter YatesHunter Yates
Cracker Barrel at ServerCracker Barrel at Server
Ricardo NavarroRicardo Navarro
Margies Diner at ServerMargies Diner at Server