Summary
Overview
Work History
Education
Skills
Timeline
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Karon Edwards

Riverdale,IL

Summary

Dynamic and results-driven professional with extensive experience at Amazon, excelling in order picking and processing. Proven track record of enhancing order accuracy and efficiency, utilizing RF scanning equipment. Strong communication skills and a commitment to warehouse safety have consistently led to exceeding performance metrics and improving customer satisfaction.

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Overview

18
18
years of professional experience

Work History

Order Picker

Amazon
06.2021 - 04.2025
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.

Home Health Aide

Help At Home Health Care
11.2022 - 01.2025
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Quality Control Inspector

DHL Supply Chain
07.2018 - 06.2020
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.

Cooler Selection Supervisor

World Class Distribution
04.2016 - 08.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Cooler Audit Clerk

Joliet Staffing
12.2015 - 01.2016
  • Received daily reports and supporting documentation for routine audits and promptly reported any discrepancies for further review.
  • Prepared and processed payroll documents and forms for more than [Number] employees.
  • Prioritized tasks effectively during high-pressure situations, ensuring all deadlines were met without sacrificing accuracy or professionalism.
  • Researched cash variances, investigated root causes and corrected problems with detail-oriented approach.
  • Responded to routine requests for information from other departments, managers and customers.
  • Delivered supporting documentation for records changes directly to auditor for analysis.
  • Demonstrated strong attention to detail while reviewing complex financial transactions and identifying discrepancies.

Cooler Mesa Clerk

Joilet Staffing
01.2015 - 01.2016
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Event Security Guard

Titan Security
05.2014 - 12.2015
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
  • Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
  • Permitted entry with escort for approved persons into secure locations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.

Lead Security Officer

ABM Security
11.2012 - 08.2015
  • Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
  • Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
  • Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
  • Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
  • Improved communication within the team by establishing regular meetings and fostering open dialogue.

Security Officer/Customer Service Representative

Star Security Services
11.2010 - 02.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Youth Recreation Leader

Chicago Park District
06.2010 - 09.2010
  • Developed positive and productive relationships with kids, parents and staff.
  • Facilitated team-building exercises among participants to promote cooperation, communication skills development.
  • Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Supervised groups of up to [Number] children under age [Number] from arrival through departure at end of day.
  • Enhanced participant enjoyment by designing and implementing diverse recreational activities and programs.
  • Transitioned participants between activities, rest periods and field trips.

Cashier

Subway
01.2007 - 09.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Prologue High School
Chicago, IL
06-2009

Skills

  • Order picking
  • Order picking and processing
  • Product picking
  • Picking accuracy
  • Warehouse safety
  • Loading and unloading
  • Shipping and receiving
  • Pallet jack operation
  • Quality control
  • Packing and shipping
  • Product packing
  • Forklift operation
  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Vital signs monitoring
  • Housekeeping
  • First aid and safety
  • Bathing assistance
  • Staff management
  • Customer service
  • Training and mentoring
  • Goal oriented
  • Inventory control

Timeline

Home Health Aide

Help At Home Health Care
11.2022 - 01.2025

Order Picker

Amazon
06.2021 - 04.2025

Quality Control Inspector

DHL Supply Chain
07.2018 - 06.2020

Cooler Selection Supervisor

World Class Distribution
04.2016 - 08.2018

Cooler Audit Clerk

Joliet Staffing
12.2015 - 01.2016

Cooler Mesa Clerk

Joilet Staffing
01.2015 - 01.2016

Event Security Guard

Titan Security
05.2014 - 12.2015

Lead Security Officer

ABM Security
11.2012 - 08.2015

Security Officer/Customer Service Representative

Star Security Services
11.2010 - 02.2012

Youth Recreation Leader

Chicago Park District
06.2010 - 09.2010

Cashier

Subway
01.2007 - 09.2008

High School Diploma -

Prologue High School

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Karon Edwards