Karon Gaston
Clinton,MD
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Intern
KRA Corporation
Landover, MD
06.2023 - Current
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Supported senior staff members in the completion of complex projects within deadlines.
- Collaborated with team members to create a comprehensive social media strategy.
Customer Service Representative
Walmart
Arlington, VA
09.2022 - 06.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Education
High School Diploma -
Friendly High School
Fort Washington, MD06.2022
Skills
- Recordkeeping
- Clerical Support
- Spreadsheet Tracking
References
References available upon request.
Timeline
Intern
KRA Corporation
06.2023 - Current
Customer Service Representative
Walmart
09.2022 - 06.2023
High School Diploma -
Friendly High School
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