Karrah Palmer
Colorado Springs,CO
Summary
Familiar with reviewing documents, ordering supplementary materials and clearing titles. Prepares packages, audits files and transmits documents. Detail-oriented, well-organized and motivated to complete accurate and efficient work.
Overview
11
11
years of professional experience
Work History
Mortgage Post Closer
Mortgage Solutions of Colorado
06.2023 - Current
- Audit mortgages, Correct documents, Prepare files for investors, Work closely with investors, Follow compliance guidelines, Insuring files through VA or FHA
Final Document Specialist
Mortgage Solutions of Colorado
12.2021 - 06.2023
- Audit and review mortgages, Review Documents, Request documents, Request Corrections, Calling Title/Law companies
Team Leader
Rocky Mountain Soap Market
07.2021 - 12.2021
- As a team lead for RMS, I have a variety of daily duties that I over see
- I make sure that all tasks get done for the day in a timely matter
- I manage my team efficiently on a daily basis.
Warehouse Associate
Rocky Mountain Soap Market
02.2019 - 12.2021
- At RMS I am an important part of a team that multitasks and collaborates on ideas and products to market to the public
- Some of my daily responsibilities include inquires about orders, shipping and receiving, product quality control and customer service.
Member Solutions Associate
USAA
04.2020 - 09.2020
- Licensed insurance agent, that assists members with their insurance needs and concerns
- Maintained exceptional customer service standards, Processed payments, including sales and refunds, Maintained efficient clerical systems
Administrative Assistant
Robert J. Wilcox, CPA, PC
06.2015 - 06.2018
- At Robert J
- Wilcox, CPA, I was the front desk receptionist
- I was in charge of answering phones, responding to emails, doing payroll for multiple companies through quick books and entry level bookkeeping, also through quick books.
Taco Bell's Assistant Manager
Taco Bell
12.2014 - 06.2015
- I was in charge of daily tasks that helped ensure the business run properly throughout the day
- I learned to manage employees, handle customers, manage the cash flow and manage food safety and regulations for the restaurant.
Customer Service/Line Cook
Taco Bell
05.2013 - 12.2014
- Working in customer service at Taco Bell taught me how to effectively communicate with customers, managers and other employees.
Education
Associates in General Studies -
Pikes Peak Community College
Colorado Springs, CO05.2018
HS Diploma -
Coronado High School
Colorado Springs, CO05.2014
Skills
- Microsoft Office
- Time Management
- Customer Service (5 years)
- Quality Management
- Quick learner
- Document Management
- Internal Audits
- Loan Document Review
- Deadline Adherence
- Data entry proficiency
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Mortgage Post Closer
Mortgage Solutions of Colorado
06.2023 - Current
Final Document Specialist
Mortgage Solutions of Colorado
12.2021 - 06.2023
Team Leader
Rocky Mountain Soap Market
07.2021 - 12.2021
Member Solutions Associate
USAA
04.2020 - 09.2020
Warehouse Associate
Rocky Mountain Soap Market
02.2019 - 12.2021
Administrative Assistant
Robert J. Wilcox, CPA, PC
06.2015 - 06.2018
Taco Bell's Assistant Manager
Taco Bell
12.2014 - 06.2015
Customer Service/Line Cook
Taco Bell
05.2013 - 12.2014
Associates in General Studies -
Pikes Peak Community College
HS Diploma -
Coronado High School
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