Karren Deloatch
Newport News,VA
Summary
To obtain an entry level position utilizing my communication, cleaning, and organizational skills for my advancement.
Overview
9
9
years of professional experience
Work History
Lead Housekeeper
Christopher Newport University
03.2019 - Current
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping procedures.
- Reduced workload for team members by optimizing work schedules and task delegation.
- Enhanced guest experience by maintaining high standards of room hygiene and presentation.
- Ensured timely completion of daily tasks through effective communication with team members and supervisors.
- Trained new hires in proper cleaning techniques, safety protocols, and company policies to ensure consistent service quality.
- Developed strong relationships with other departments to facilitate smooth operations and positive working environment.
- Conducted regular inspections of guest rooms, public spaces, and back-of-the-house areas to maintain cleanliness standards.
- Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
Housekeeping Room Attendant
Mulberry Inn
04.2016 - 07.2019
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
General Labor
Reliance Staffing/ Stormwater
09.2014 - 02.2016
- Respond to service request throughout the city in a timely manner.
- Clean catch basins, drainage pipes and box culverts to prevent flooding.
- Preventive maintenance and routine ditch maintenance
- Fill in cave in with rock gravel
Education
High School Diploma -
Warwick High School
Newport News, VA06.2001
Skills
- Communication skills
- Trustworthy
- Chemical Handling
- Health and Safety
- Security Awareness
- Supply Ordering
- Flexibility
Timeline
Lead Housekeeper
Christopher Newport University
03.2019 - Current
Housekeeping Room Attendant
Mulberry Inn
04.2016 - 07.2019
General Labor
Reliance Staffing/ Stormwater
09.2014 - 02.2016
High School Diploma -
Warwick High School