Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karri Yeager

Akron,Ohio

Summary

I worked many years serving I have many years customer service,and taking care of customers needs,friendly reliable employee.In faked I got a reward for being reliable.

Overview

2014
2014
years of professional experience

Work History

Dasher

DoorDash
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Processed payments, made change, and provided receipts.
  • Assisted with sorting and organizing stockroom items.
  • Processed customer payments and kept accurate financial records.

Server

Damons Restaurant
03.2008 - 04.2010
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Streamlined order-taking process to minimize wait times for diners.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Acme

Cashiers
03.1989 - 02.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Server

Fridays

Waiting tables,busing tables,sitting customers taking care of customers like they were family

Server

Applebee's Grill + Bar
04.2010 - 09.2013

Waiting tables,bussing tables,taking orders,taking parties of many people by myself,always being on time and never calling off

Education

Business -

Akron East High School
Akron, OH

Bachelor Of Business - Fashion Design

Kent State
Kent, OH

General

St. Vincent St.Marys High School
Akron, OH

Computer Class - Computers

Best Buy
Cuyahoga Falls, OH
02.1990

Skills

  • I have many years of customer service and knowing how to take care of customers Getting to know them so they will always return,and be a valued customerBussing tables,waiting tables,taking orders,running Reliable employee,never calling off and always being on time

Timeline

Server

Applebee's Grill + Bar
04.2010 - 09.2013

Server

Damons Restaurant
03.2008 - 04.2010

Acme

Cashiers
03.1989 - 02.2008

Server

Fridays

General

St. Vincent St.Marys High School

Computer Class - Computers

Best Buy

Dasher

DoorDash

Business -

Akron East High School

Bachelor Of Business - Fashion Design

Kent State
Karri Yeager