Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant III
Colorado Department Of Corrections
01.2023 - Current
Created and maintained databases to track and record customer data.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed filing system, entered data and completed other clerical tasks.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Assisted coworkers and staff members with special tasks on daily basis.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Office Manager
Liberty Middle School
07.2019 - 01.2023
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Launched quality assurance practices for each phase of development
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Controlled finances to lower costs and keep business operating within budget.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Created, maintained and updated filing systems for paper and electronic documents.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Updated reports, managed accounts, and generated reports for company database.
Defined clear targets and objectives and communicated to other team members.
Evaluated employee records and productivity and submitted evaluation reports.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.