Dedicated Community Manager with over 16 years of experience in multi-family properties. Skilled in multiple aspects of property management, including leasing, renovation coordination, maintenance, budgeting, compliance, and financial reporting.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Manager
Franklin Group
Virginia Beach, Virginia
06.2025 - Current
Managed tenant relations and addressed resident inquiries promptly.
Coordinated maintenance requests and ensured timely repairs were completed.
Conducted quarterly unit inspections to maintain safety and cleanliness standards.
Followed a strict budget for maintenance and upkeep costs.
Prepared monthly reports detailing occupancy rates, budget variances, and outstanding balances due from tenants.
Managed day-to-day activities involving tenants, subcontractors and property management. Including leasing, move-ins, rent collection, and processing move-outs.
Collaborated with vendors for landscaping, cleaning, and other services regularly.
Community Manager
Pratum Companies formerly Edgewood Management
Gaithersburg, Maryland
04.2009 - 05.2025
Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
Collaborated with vendors for landscaping, pest control, and other services, regularly.
Coordinated maintenance requests and ensured timely repairs were completed.
Conducted quarterly unit inspections to maintain safety and cleanliness standards, along with monthly building inspections.
Maintained financial records, including rent collections, expense tracking, and variance reports.
Managed day-to-day activities involving tenants, prospective residents, and subcontractors.
Coordinated with renovation contractors to ensure quality control, warranty requests, and to address tenant concerns. Also, coordinated with movers to relocate residents during in place renovations.