Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karrie Hawbaker

Falling Waters,WV

Summary

Dedicated Community Manager with over 16 years of experience in multi-family properties. Skilled in multiple aspects of property management, including leasing, renovation coordination, maintenance, budgeting, compliance, and financial reporting.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Community Manager

Franklin Group
Virginia Beach, Virginia
06.2025 - Current
  • Managed tenant relations and addressed resident inquiries promptly.
  • Coordinated maintenance requests and ensured timely repairs were completed.
  • Conducted quarterly unit inspections to maintain safety and cleanliness standards.
  • Followed a strict budget for maintenance and upkeep costs.
  • Prepared monthly reports detailing occupancy rates, budget variances, and outstanding balances due from tenants.
  • Managed day-to-day activities involving tenants, subcontractors and property management. Including leasing, move-ins, rent collection, and processing move-outs.
  • Collaborated with vendors for landscaping, cleaning, and other services regularly.

Community Manager

Pratum Companies formerly Edgewood Management
Gaithersburg, Maryland
04.2009 - 05.2025
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Collaborated with vendors for landscaping, pest control, and other services, regularly.
  • Coordinated maintenance requests and ensured timely repairs were completed.
  • Conducted quarterly unit inspections to maintain safety and cleanliness standards, along with monthly building inspections.
  • Maintained financial records, including rent collections, expense tracking, and variance reports.
  • Managed day-to-day activities involving tenants, prospective residents, and subcontractors.
  • Coordinated with renovation contractors to ensure quality control, warranty requests, and to address tenant concerns. Also, coordinated with movers to relocate residents during in place renovations.

Education

Bachelor of Science - Business Management

Shepherd University
Shepherdstown, WV
05-2004

Skills

  • Tenant relations
  • Maintenance coordination
  • Financial record keeping
  • Budget management
  • Leasing
  • Proficient in Onesite
  • Vendor collaboration
  • Apartment inspections
  • Renovation coordination
  • Section 8 and LIHTC

Certification

  • LIHTC
  • BOS

Timeline

Community Manager

Franklin Group
06.2025 - Current

Community Manager

Pratum Companies formerly Edgewood Management
04.2009 - 05.2025

Bachelor of Science - Business Management

Shepherd University