Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Karrie Hawkins

Quality Documentation Specialist
Rockwell,NC

Summary

Experienced Quality Control Analyst with demonstrated track record of improving products and procedures by leveraging hands-on inspections, testing methods and data analysis. Applies excellent attention to detail and critical reasoning to successfully conduct experiments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lab Tech position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Quality Documentation Specialist

FillTech USA, LLC
03.2022 - Current
  • As a documentation specialist I am in charge of reviewing all of our records and making sure there are no errors according to cGMP and GDP
  • After the batch and packaging records for an order is turned in and reviewed and I have received the test results from the third party laboratories I create a COA and a COC
  • My other duties include but not limited to collecting testing samples from the designated bin to send to third party laboratories for assay and micro testing
  • I use the database Process Pro to generate a purchase order for the samples
  • I also use Microsoft Word to create a sample submission form for said sample and send it out to the account managers preference on the turn-around-time
  • Along collecting testing samples, I also collect and log retain samples in our tracker and store them in the designated location
  • Perform the sampling of incoming ingredients for internal laboratory testing and shipment to external contract laboratories for testing.
  • Reviewed production processes and identified potential quality issues.
  • Performed routine maintenance and calibration on testing equipment.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Reported problems and concerns to management.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Performed tests and inspections to conform to established standards.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.

Fulfillment Specialist

Chewy
11.2020 - 03.2022
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Followed orders precisely for correct items, sizes and quantities.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.

Team Leader

FillTech USA, LLC
01.2014 - 11.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Observed packing operations to verify conformance to specifications.

Team Leader/Supervisor

Ei Pharmaceuticals
10.2007 - 01.2014
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Observed packing operations to verify conformance to specifications.

Molder

GDX Automotive
04.2005 - 05.2006
  • Used tools to cut, trim and shape molds daily.
  • Observed operations of automatic molding machinery to detect and correct jams or malfunctions.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Shift Leader

Pizza Hut
08.2003 - 04.2005
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

BBA - Business Administration

Strayer University
Charlotte, North Carolina, NC
09.2026

High School Diploma -

North Rowan High School
Spencer, NC
05.2003

Skills

  • Document Control Support
  • Continuous Improvement
  • Quality Management Systems
  • Impact Assessment
  • Standard Operating Procedures Understanding
  • Calibrate Equipment
  • Quality Assurance Requirements
  • Microsoft Excel
  • Product Specifications
  • Testing Procedures

Additional Information

  • Certifications and Licenses, Driver's LicenseAugust 2003 to Present

Timeline

Quality Documentation Specialist

FillTech USA, LLC
03.2022 - Current

Fulfillment Specialist

Chewy
11.2020 - 03.2022

Team Leader

FillTech USA, LLC
01.2014 - 11.2020

Team Leader/Supervisor

Ei Pharmaceuticals
10.2007 - 01.2014

Molder

GDX Automotive
04.2005 - 05.2006

Shift Leader

Pizza Hut
08.2003 - 04.2005

BBA - Business Administration

Strayer University

High School Diploma -

North Rowan High School

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Karrie HawkinsQuality Documentation Specialist