Karrie Hoover
West Mansfield,OH
Summary
Trusted team member with proven abilities in end-to-end management. Strengths in the development of specialty operations and administrative teams. Exceptional relationship-building skills.
Overview
1
1
Certification
Work History
Senior Project Manager
WriterGirl & Associates
Cincinnati, Ohio
2023 - Current
- Delivered high level of service to clients to extend relationship and encourage additional business.
- Drove continuous improvement through ideas that could be applied by the greater team.
- Provided guidance to team members on how to overcome project obstacles.
Project Manager
WriterGirl & Associates
Cincinnati, Ohio
2015 - 2023
- Actively sought out feedback from project stakeholders to identify areas needing improvement or adjustment.
- Coordinated resources across multiple teams and roles to deliver quality content on time and within budget.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Sales / Ops Liasion
WriterGirl & Associates
Cincinnati, Ohio
2014 - 2015
- Collaborated with both the sales and operations teams to create mutually beneficial processes.
- Developed sales contract and bid materials.
- Prospected for sales opportunities.
- Transitioned closed business to the operations team.
Sales Support Administrator
Sheakley
Cincinnati, Ohio
2012 - 2014
- Worked with prospects to prepare underwriting packages and manage relationship through implementation. CRM expert and administrator.
Assistant Director
Agape Children's Center
Cincinnati, Ohio
2010 - 2012
- Ensured state licensing rules and CACFP requirements were met.
- Managed daily activities of childcare center including teaching, administrative and kitchen staff.
- Played a key role in achieving Step Up to Quality Accreditation.
Administrative Support Manager
Cintas Corporation
Cincinnati, OH
2003 - 2009
- Brought in to save relationship in jeopardy worth 6.5 million dollars annually.
- Managed specialty and administrative teams supporting Fortune 1000 customers.
- Reduced labor costs by 50% by centralizing the administrative team as a pooled resource.
Education
BBA - Business Management
Wilmington College
Wilmington, OHSkills
- Cross-functional communication
- Process development
- Project planning
- Training and mentoring
- Relationship management
- Succession planning
Certification
- Child Development Associate Certification - State of Ohio
- Six Sigma Greenbelt Certification
Affiliations
- 4H Advisor - Union County OSU Extension
- Hospitality Volunteer - Cypress Church
Timeline
Senior Project Manager
WriterGirl & Associates
2023 - Current
Project Manager
WriterGirl & Associates
2015 - 2023
Sales / Ops Liasion
WriterGirl & Associates
2014 - 2015
Sales Support Administrator
Sheakley
2012 - 2014
Assistant Director
Agape Children's Center
2010 - 2012
Administrative Support Manager
Cintas Corporation
2003 - 2009
BBA - Business Management
Wilmington College
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