Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karrie Scott

Woodbine,IA

Summary

Professional with diverse experience in hospice care coordination, skilled in managing volunteer programs and ensuring compassionate patient support. Strong focus on team collaboration, adaptability, and achieving impactful results. Expertise in training and mentoring volunteers, effective communication, and crisis management. Known for reliability, empathy, and proactive approach to changing needs.

Overview

16
16
years of professional experience

Work History

Hospice Volunteer Coordinator

Generations Hospice Care
11.2024 - Current
  • Coordinated volunteer recruitment and training initiatives to enhance hospice service delivery.
  • Developed and implemented orientation programs for new volunteers, fostering engagement and retention.
  • Oversaw scheduling of volunteer assignments, ensuring optimal coverage for patient care needs.
  • Collaborated with healthcare professionals to align volunteer efforts with patient-focused goals.

Program Coordinator

Creighton University
08.2018 - Current
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Facilitated programming by coordinating resources and deliverables between departments.
  • Provided ongoing direction and leadership for program operations.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

Office Manager

Mary Lorraine's Dance Center
09.2021 - 06.2025
  • Streamlined office operations, enhancing workflow efficiency and productivity.
  • Managed scheduling and resource allocation to support team objectives and deadlines.
  • Developed and implemented office policies that improved employee performance and satisfaction.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Administrative Assistant III

Creighton University
12.2013 - 07.2018
  • Facilitated collaboration within team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

TRIO Program Coordinator

Creighton University
02.2012 - 11.2013
  • Developed new program and feature ideas for station.
  • Created and enforced programming standards to maintain compliance with regulatory requirements.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Tracked and reported expenses accurately to manage program budgets.
  • Developed program marketing and outreach strategies to increase awareness and attract new participants.
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.

Administrative Assistant II

Creighton University
09.2009 - 02.2012
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Education

Master of Business Administration -

Le Tourneau University
01.2017

Master in Strategic Leadership -

Le Tourneau University
01.2014

Bachelor in Leadership -

Bellevue University
01.2011

Associate of Applied Science -

Metropolitan Community College
Omaha, NE
12-2009

Skills

  • Office Administration
  • Strategic leadership
  • Generating schedules
  • Resource Management
  • Data Verification
  • Issue Resolution
  • Budget coordination
  • Content Determinations
  • Volunteer retention
  • Grief support
  • Collaborative mindset
  • Medical terminology

Timeline

Hospice Volunteer Coordinator

Generations Hospice Care
11.2024 - Current

Office Manager

Mary Lorraine's Dance Center
09.2021 - 06.2025

Program Coordinator

Creighton University
08.2018 - Current

Administrative Assistant III

Creighton University
12.2013 - 07.2018

TRIO Program Coordinator

Creighton University
02.2012 - 11.2013

Administrative Assistant II

Creighton University
09.2009 - 02.2012

Master in Strategic Leadership -

Le Tourneau University

Bachelor in Leadership -

Bellevue University

Master of Business Administration -

Le Tourneau University

Associate of Applied Science -

Metropolitan Community College