Compassionate RN with over 25 years of nursing and healthcare experience. Skilled in patient advocacy, problem-solving, and effective communication. Dedicated to enhancing patient outcomes through collaborative care and resource management.
Overview
29
29
years of professional experience
1
1
Certification
Work History
RN, Case Manager
Healthspring (formerly Cigna Healthcare)
Lufkin, TX
06.2014 - Current
Managed case management for Cigna/Healthspring Medicare and Cigna Star+Plus Waiver/HCBS over 12 years, collaborating with community resources to support member independence, access medical care, and optimize health benefits through effective Medicare and Medicaid management, ensuring continuity of care across departments, DME, physician offices, and community resources.
Coordinated patient care plans with multidisciplinary teams and healthcare providers.
Managed complex cases by evaluating medical histories and current conditions.
ER Nurse Manager
Memorial Health System of East Texas
Lufkin, TX
04.1997 - 07.2013
Over 16 years of experience at Memorial Hospital. My time was spent between the Emergency Room and Surgery. I have experience in General, OB, Plastic, Ortho, Urology, Neuro, andTrauma related surgeries, as well as Critical Care and Emergency Care. Experience as both Staff Nurse and Department Manager within high flow Emergency Department with over 38k patient visits per year. Participated in Joint Commission surveys and assisted with successful implementation of Stroke Center, Chest Pain Center, and Trauma Program, Emergency Management and Disaster Preparedness for local RAC.