Karriem Joyner
BROOKLYN
Summary
Experienced social service provider with over 4 years of leadership in harm reduction, crisis management, and employment preparedness—specifically assisting justice-impacted individuals transitioning back into society after incarceration. Proven ability to connect participants to sustainable job opportunities while addressing systemic barriers to reentry. Serves as a trusted employment specialist service provider and wraparound service provider, delivering holistic career development solutions tailored to high-needs populations. Experienced in developing job readiness programming, employer engagement, and individualized workforce plans. Combines crisis intervention expertise with a trauma-informed strengths-based approach to support stability, self-sufficiency, and successful reintegration. Passionate about equity, second chances, and transforming lives through education and empowerment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Manager
Incredible Credible Messenger, Inc.
08.2025 - Current
- Youth Development
- Developed and managed project plans, timelines, and budgets for multiple initiatives.
- Collaborated with stakeholders to identify project requirements and deliverables effectively.
- Implemented risk management strategies to mitigate potential project delays or issues.
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Managed projects from procurement to commission.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Coordinated material procurement and required services for projects within budget requirements.
Harm Reduction Coordinator – Housing Operations and Programs
Breaking Ground
01.2023 - 02.2025
- Supervise clinical staff, ensuring adherence to policies and effective training in overdose prevention and reversal.
- Develop harm reduction strategies, resulting in improved client safety and community health.
- Distribute Narcan kits, enhancing community access and response to overdose incidents.
- Consult on harm reduction issues, tracking outcomes and best practices for measurable results.
- Implemented comprehensive strategies, leading to significant improvements in safety outcomes.
- Trained staff and clients in overdose reversal protocols, fostering a culture of preparedness and responsiveness within the community.
- Conducted policy assessments to identify gaps in service delivery, informing targeted improvements that enhanced program effectiveness.
- Developed a harm reduction portfolio, integrating evidence-based best practices that resulted in substantial growth in program participation and engagement.
- Implemented harm reduction strategies, leading to noticeable improvements in client safety and overall community wellness.
Residential Aid Supervisor
Exodus Transitional Community
06.2021 - 12.2022
- Assisted with coordinating and following through on participants individual needs.
- De-escalated crisis situations as they arise, including mediating conflicts between staff members, and consumers and staff members.
- Work as part of a team during high stress situations.
- Ensured that staff members are managing their caseloads and that residents are on track with reaching their goals, assist in problem solving/creative solutions with challenging dynamics.
- Managed distribution of clothing, hygiene supplies, food, metro cards, gift cards and other donations as needed.
- Supervised staff and assisted in determining how to utilize skill set in crisis management, conducted strategy sessions with staff members to ensure staff development and growth.
- Collaborated and communicated with all various team staff members at residential facilities to ensure continuity and care of participants.
- Conducted wellness checks on program consumers/participants.
- Sent out shift summaries at the close of each shift.
Employment Specialist
The Fortune Society
09.2021 - 12.2021
- Matched job openings to job candidates.
- Monitored job retention rate.
- Worked with employers to understand their needs.
- Worked with candidates to understand their skill set.
- Administered skill tests to candidates.
- Conducted mock interviews.
- Revised resumes to help the program participants find employment.
- Recommended trainings to job candidates.
Harm Reduction Educator
New York Harm Reduction Educator & Washington Heights CORNER Project (NYHRE|WHCP corner project)
07.2021 - 09.2021
- Served as Drop-in Center Personnel.
- Provided harm reduction supplies and education (SEP program) (Syringes, smoking kits, safer sex kits, Narcan kits, medical services etc.)
- Ensured safety for participants and staff in Drop-in Center.
- Deescalated conflicts.
- Served as overdose prevention/recovery team.
- Assisted clients in linking with other service agencies; build relationships with community-based organizations and government agencies to promote collaboration and identify resources.
- Provided services that are convenient and accessible for clients, including field visits.
- Worked collaboratively and communicate effectively in a multi-reduction agency.
- Provided crisis intervention; assists clients in problem-solving life situations.
- Assisted with facilitation of Drop-In Center orientation, the program’s employment readiness.
- Upheld professional standards as a representative of the agency and managed data records.
- Attended staff meetings and trainings: CPR, Narcan, emergency medical assistance.
Education
New York State Licensed Master Barber -
American Barber Institute
NY, NYBachelor's - Human Services and Community Justice
John Jay College
09.2026
Skills
- Crisis Management
- Team Leadership
- Harm Reduction
- Program Management
- Clinical Supervision
- Conflict Resolution
- Case Management
- Training
- Administrative Skills
- Communication
- Problem Solving
- Food Safety
- Youth Advocacy
- Community Outreach
- Resource Coordination
- Public Speaking
- Behavioral Assessment
Certification
- HCV, HIV/AIDS Peer Educator Certificate, NYC Dept. of Health - AIDS Institute, January 2014
- Certified Facilitator, Alternative To Violence Project, January 2003
- Certificate of Completion, American Red Cross, New York City, October 2023 — Present, Certified in Adult First Aid/CPR/AED
- Certificate of Completion, Crisis Prevention Institute (CPI), New York City, April 2023 — Present, Certified in CPI Training
- Certified in Infectious Disease Control, American Barber Institute, December 2022 — Present
Timeline
Project Manager
Incredible Credible Messenger, Inc.
08.2025 - Current
Harm Reduction Coordinator – Housing Operations and Programs
Breaking Ground
01.2023 - 02.2025
Employment Specialist
The Fortune Society
09.2021 - 12.2021
Harm Reduction Educator
New York Harm Reduction Educator & Washington Heights CORNER Project (NYHRE|WHCP corner project)
07.2021 - 09.2021
Residential Aid Supervisor
Exodus Transitional Community
06.2021 - 12.2022
New York State Licensed Master Barber -
American Barber Institute
Bachelor's - Human Services and Community Justice
John Jay College
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